Product Management Advisor, EncircleRx Operations & Strategic Enablement - Evernorth - Hybrid

Product Management Advisor

The Product Management Advisor supports the operational, administrative, and business enablement activities of the Encircle Rx program. This role is responsible for managing stakeholder requests, coordinating day-to-day product operations, maintaining business processes, developing reporting and operational insights, and driving process improvements that enhance efficiency and scalability. Partnering closely with Product Management, Sales, Account Management, Operations, and Implementation teams, the Advisor serves as a key operational resource, ensuring effective program support, streamlined workflows, and a positive stakeholder experience.

Key responsibilities include:

• Operational strategy & governance
• Business process optimization
• Stakeholder advisory & business enablement
• Reporting, analytics & business insights
• Knowledge management & organizational enablement

Ideal candidates will have a combination of the following:

• Bachelor's degree or equivalent work experience.
• Experience in product operations, business operations, program administration, healthcare operations, or related functions.
• Strong analytical, problem-solving, and data interpretation skills.
• Experience developing, redesigning, and improving business processes, operational workflows, and governance practices.
• Proven ability to manage multiple priorities and work independently in a fast-paced environment.
• Strong communication, stakeholder management, and cross-functional leadership skills.
• Advanced proficiency in Microsoft Excel, reporting tools, dashboards, performance metrics, and business documentation.
• Experience supporting pharmacy benefit management (PBM), healthcare, or pharmacy-related programs.
• Knowledge of automation tools, continuous improvement methodologies, and workflow optimization.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10

Mbps download/5

Mbps upload. For this position, we anticipate offering an annual salary of 94, USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email  for assistance. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment.

These states include:
Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.