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Remote Operations Enablement Leader
Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-16
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for:
Affirm
Remote/Work from Home
position Listed on 2026-08-16
Job specializations:
-
Business
Change Management, Operations Management -
Management
Change Management, Operations Management
Job Description & How to Apply Below
Affirm is seeking a hands-on, data-driven leader to drive scalable servicing experiences across Operations. You will partner with Product, Engineering, Compliance and vendor teams to ensure readiness for business and regulatory change, and translate strategy into actionable programs with measurable outcomes.
You will own learning and training strategies, build scalable documentation for human and AI agents, and lead a team delivering high-quality programs that improve customer and merchant
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