Consultant, Client Relationship Management, Business

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe.

PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit  .The Consultant will serve as a trusted advisor to state and local education agency partners, applying a consultative approach to understand client priorities, assess complex challenges, and develop strategic solutions that improve educational outcomes. The successful candidate will collaborate closely with stakeholders to provide expert guidance, facilitate problem-solving, and support the development and execution of state and local initiatives that advance teaching and learning across  addition, the Consultant will focus on growth and retention, ensuring that client relationships are nurtured and maintained for long-term success.

The Consultant will partner with regional leadership and support state education agencies and school district clients in their efforts related to special education, strategic planning, data management and use. While a remote role, it is expected that the successful candidate will reside in Maryland and be able to travel as needed to meet with and support PCG teams.

Duties and Responsibilities Leads account and client management efforts by cultivating relationships, aligning solutions with client objectives, driving client retention, and advancing opportunities for continued partnership and growth.

Demonstrates strong project management skills, effectively leading multiple client engagements, coordinating cross-functional teams, managing timelines and deliverables, and ensuring successful project outcomes that align with client goals.

Develops and maintains a statewide growth strategy for Maryland, aligning client needs, market opportunities, and organizational priorities to expand PCG’s presence, strengthen partnerships, and increase impact across the education sector.

Creative problem-solving ability and a consultancy mindset.

Ability to keenly listen to client needs and align to PCG’s products and services.

Ability to effectively present information and respond to questions from project leadership, colleagues, and clients.

Actively recognize areas for improvement, as well as promote and execute collaborative solutions.

Commitment to exceptional client service and confidently lead with credibility.

Flexible, self-starter possessing intellectual curiosity

Excellent communication and interpersonal skills with customers, business teams, and technical colleagues

Dedication to accomplishing goals and challenges presented by clients and management

Ability to move multiple engagements forward while working at a detailed level.

Ability to interact with various levels of internal and external staff

Ability to recognize issues and identify solutions

Solid organization and time management skills, as well as research and project management capabilities

Excellent writing skills, including ability to compose reports, business correspondence and procedures.

Sound judgment in completing tasks and in seeking guidance when needed from team members.

Demonstrated expertise in MS Office software.

Strong research and project management capabilities.

Required Experience Must be based in Maryland Bachelor's degree required, master’s degree a plus.
4 + years of related experience in education, healthcare, or consulting.

Working Conditions Remote Office Setting Must be based in Maryland Up to 50% travel required

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so…