Senior AI Customer Success Leader (Remote
Remote / Online - Candidates ideally in
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listed on 2026-08-17
Salt Lake City, Salt Lake County, Utah, 84193, USA
Listing for:
Genesys Cloud Services, Inc.
Remote/Work from Home
position Listed on 2026-08-17
Job specializations:
-
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Genesys is seeking a Senior Customer Success Manager to own end-to-end relationships for a portfolio of strategic enterprise accounts in the West region, helping clients realize value from their Genesys investment.
You will translate priorities into actionable success plans, coordinating with Professional Services, Support, Product, and Sales to ensure adoption and retention. The role emphasizes executive engagement, health insights, and strategic collaboration to enable growth.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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