AI Adoption & Enablement Manager (Part Time

Required Qualification

• 12+ years of professional experience.
• Meaningful experience in Finance Operations, Business Operations, Shared Services, Global Business Services, BPO or a comparable operational environment.
• Strong understanding of administrative and transactional finance processes; experience across areas such as AP, AR, billing, collections, cash application, reconciliations and reporting is highly desirable.
• Strong hands‑on experience using Generative AI tools, particularly Microsoft Copilot and ChatGPT, in a business environment.
• Demonstrated ability to identify practical AI use cases and translate technology into improvements in day‑to‑day work.
• Strong training, facilitation, coaching, presentation and stakeholder‑engagement capabilities.
• Experience working with global and geographically distributed teams.
• Excellent written and verbal English communication skills.
• Ability and willingness to work flexible shifts when required to engage teams across global time zones.
• Ability to work independently and effectively in a remote / work‑from‑home environment.

• Experience leading technology adoption, change management, process improvement or transformation initiatives.
• Experience in a global shared‑services, professional‑services, insurance, financial‑services or business‑services organization.
• Knowledge of Microsoft Copilot Studio, Power Automate or Power Platform.
• Understanding of AI agents and workflow automation.
• Lean, Six Sigma, process‑improvement or change‑management experience/certification.
• Experience developing learning programs, communities of practice or champion networks.
• Understanding of responsible AI, data security and appropriate enterprise use of Generative AI.

• Passionate and genuinely curious about Generative AI and how it can transform work.
• A sophisticated hands‑on user of ChatGPT, Copilot and related tools – not someone whose knowledge is primarily theoretical.
• Understands business processes and operational realities, not just technology.
• Can quickly understand someone’s work and identify realistic opportunities where AI can help.
• Can turn complex AI capabilities into simple, compelling and practical examples.
• An excellent presenter, facilitator and coach who can engage both frontline employees and senior executives.
• Comfortable influencing people without direct authority.
• Commercially minded and focused on measurable outcomes.
• Self‑motivated, adaptable and effective in a remote, global working environment.
• Continuously experiments, learns and stays current as AI capabilities evolve.

• Lead practical adoption of Microsoft Copilot, ChatGPT and other approved Generative AI tools across global teams.
• Deliver engaging, hands‑on workshops, demonstrations, learning sessions, office hours and individual coaching.
• Teach employees how to use AI effectively for their actual work rather than relying on generic AI examples.
• Develop role‑based prompting techniques, reusable prompts, templates, workflows and practical guidance.
• Help employees progress from basic AI usage to integrating AI into their normal day‑to‑day work.
• Make Generative AI understandable and accessible to employees with different levels of technical proficiency.

Work directly with business teams to identify and implement practical AI opportunities across activities such as:

• Accounts Payable and invoice‑related activities
• Accounts Receivable, collections and cash application
• Billing and invoicing
• Reconciliations and data validation
• Financial and operational reporting
• Administrative and shared‑services activities
• Email drafting, summarization and communication management
• Meeting preparation, notes and follow‑up actions
• Research, information synthesis and document review
• Standard operating procedures, process documentation and knowledge management
• Process analysis, root‑cause analysis and continuous improvement

The individual must understand the underlying process and business objective before recommending an AI solution.

• Partner with teams to discover…