Co-ordinator Operational Facilities and Health and Safety

We're Hiring:
Co-ordinator:
Operational Facilities & Health and Safety

Location: Western Cape

Reporting Line: Manager:
Operational Facilities Management

Lesaka Merchant is looking for a Co-ordinator:
Operational Facilities & Health and Safety to support the delivery of environmentally sustainable, fit-for-purpose, and scalable operational facilities across the Merchant Operations Division.

This role is responsible for ensuring optimal space utilisation
, facilities maintenance
, occupational health and safety compliance
, and effective operational support across a fast-growing fintech environment. The successful candidate will work closely with internal stakeholders and service providers to ensure facilities remain safe, functional, compliant, and aligned to business needs
.

• Ensure space and place utilisation supports the diverse requirements of the Merchant Operations Division.
• Assess existing facilities and recommend efficient and effective facility models aligned with business growth.
• Ensure the Merchant Operations Division brand identity and culture are reflected across operational facilities.
• Support the implementation of business processes and operating rules that optimise facilities and improve employee and customer experience.
• Provide input into the redesign of critical processes that enable efficient, scalable, and merchant-centric facilities management.

Operational Facilities Maintenance, Processes, Systems & Business Rules

• Implement and maintain Standard Operating Procedures (SOPs).
• Coordinate and track maintenance activities, repairs, and preventative maintenance schedules.
• Monitor space utilisation, asset movements, and furniture management.
• Maintain complete building and facilities documentation and compliance records.
• Conduct routine facilities inspections and recommend corrective actions.
• Manage facilities-related requests and ensure prompt communication until resolution.
• Monitor and support services and utilities management within budget.
• Compile facilities maintenance registers and provide trend analysis on recurring issues.

• Maintain OHSA registers, risk assessments, safety logs, and compliance documentation.
• Conduct regular Health & Safety inspections across all facilities.
• Track and manage injuries on duty, incidents, and near misses.
• Compile monthly, quarterly, and annual safety reports.
• Maintain records of Safety Officers, Fire Marshals, and First Aiders.
• Monitor compliance of PPE, safety equipment, workwear, and tools of trade.
• Organise and coordinate fire drills, safety meetings, and employee inductions.
• Conduct risk assessments for field technicians, remote workers, and operational environments.
• Provide Occupational Health & Safety onboarding for new employees.

• Ensure facilities activities support uninterrupted business operations.
• Monitor maintenance service delivery against agreed SLAs.
• Manage security, safety, and facilities-related risks proactively.
• Ensure compliance with the Occupational Health and Safety Act (OHSA) and other applicable regulations.
• Support compliance audits and implement corrective actions where required

• Ensure facilities administration supports operational and customer requirements.
• Collaborate closely with business stakeholders across the Merchant Operations Division.
• Support procurement and supplier engagements related to facilities services.
• Drive clear communication regarding facilities maintenance, services, and utilities.
• Support alignment between operational facilities and business objectives.

• Diploma in Facilities Management, Engineering, Business Administration, Operations Management, or a related field.

• 2–3 years' experience in a facilities administration role within a fast-paced environment.
• Experience in banking, fintech, financial services, or other high-growth operational environments.
• Experience supporting complex and multi-site operational facilities.
• Experience managing relationships across various organisational…