Events ​/ Customer Experience Coordinator

Events / Customer Experience Coordinator

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to Sales Manager.

Your role and responsibilities:
The Events / Customer Experience Coordinator supports ABB's national sales teams through customer engagement initiatives tied to NASCAR and corporate events, coordinating cross-functional activities, event communications, marketing alignment, and sales event execution. You will manage event operations and administration, including CRM updates, reporting, budgeting, travel coordination, procurement, inventory management, and representation of ABB at key NASCAR-related events and meetings nationwide.

This is a remote position based out of Charlotte, NC. This role is contributing to the Electrification IBC (Industry, Buildings and Channel) team in the United States.

You will be mainly accountable for:

• Lead NASCAR customer engagement and hospitality programs, including planning and executing VIP race weekends, customer events, executive experiences, and hospitality activations to strengthen customer relationships and support sales initiative
• Coordinate cross-functional event operations and logistics, managing tickets, credentials, travel, hotels, transportation, race assets, event schedules, promotional materials, and on-site event execution.
• Partner with sales, marketing, and business leaders to maximize customer engagement opportunities, align branding and messaging, increase event participation, and support NASCAR-related activations across ABB business units.
• Manage event administration and reporting, including CRM updates, budgets, procurement, project timelines, post-event reporting, customer communications, inventory management, and continuous process improvements.

Qualifications for the role:

• Bachelor's degree in business, marketing or similar.
• 4+ years of work experience in professional sports industry required, preferably in NASCAR.
• Experience in professional events and customer engagement required.
• Ability to travel 25-50% of the time to various ABB, customer and tradeshow events.
• Candidates must already have a work authorization that allows them to work for ABB in United States.

More about us:

ABB is a global technology leader driving sustainable and efficient solutions in electrification and automation. With a strong commitment to innovation, ABB is accelerating industrial transformation worldwide. The United States is a key market for ABB, where it has significantly expanded its operations through strategic acquisitions and investments. Employing thousands across the nation, ABB's U.S. footprint is marked by a history of technological breakthroughs and industry firsts.

ABB's Electrical Protection, Distribution & Control products include medium and low voltage switch gear, grid hardware, protection and control relays, switchboards, power and lighting panel boards, busway, medium and low voltage circuit breakers, motor and lighting controls, load centers, metering, energy monitoring & control, DIN rail products, dry type transformers and more.

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state…