PMO Admin

We are seeking a detail-oriented and proactive PMO Administrator to support the Project Management Office by coordinating project governance, portfolio reporting, process improvement, and cross-functional collaboration. This role owns the story leadership sees: translating project, portfolio, and software implementation data into clear, executive-ready dashboards and insights that drive informed business decisions across the firm. The ideal candidate will play a key role in ensuring project visibility, maintaining PMO standards, and delivering high-quality, decision-ready reporting on all aspects of professional services and PMO performance.

• Hybrid:
  Three days per week (Tuesday, Wednesday and Thursday) in-office in Long Beach, CA.
• Remote work from home on Mondays and Fridays.
• Ability to work flexible hours when needed to accommodate traveling for marketing events.

• Support the planning, coordination, and administration of project and program portfolios across multiple projectteams
• Develop and maintain templates for project documentation, governance frameworks, standard operating procedures (SOPs), and PMO best practices
• Design, build, and maintain executive-ready dashboards covering revenue, forecast accuracy, utilization, margin, delivery health, and project risk across the professional services and PMO portfolio
• Present dashboard insights and key performance indicators (KPIs) directly to executive leadership on a recurring cadence, providing real-time project and business visibility
• Continuously refine reporting and dashboards based on leadership feedback and evolving business priorities
• Track and report on software implementation timelines, milestones, and support escalations to give leadership a unified view of the full customer delivery lifecycle
• Onboard new projects into Laserfiche
• Partner with business leaders to define project milestones, budgets, resource plans, and success metrics for strategic initiatives
• Identify opportunities to improve PMO processes, streamline workflows, and implement best practices that enhance operational efficiency
• Support the implementation, administration, and continuous improvement of project management and business systems
• Serve as a subject matter expert (SME) for PMO tools, providing guidance, training, and process documentation to end users
• Ensure projects comply with organizational governance, reporting standards, and established PMO methodologies by conducting required audits
• Create invoice requests at various intervals (monthly, milestone, down payments)

• 2–5+ years of experience in PMO or business operations, project coordination and business analysis
• Strong proficiency with MS Suite
  - Word, PowerPoint, Excel (Pivot Tables, XLOOKUP/VLOOKUP, Power Query, dashboards)
• Working knowledge of
  
  Salesforce CRM (reports, dashboards, data management, workflow support)
• Demonstrated proficiency with reporting and visualization tools such as Microsoft Power BI or Tableau, with a portfolio or work sample of executive dashboards preferred
• Understanding of PMO governance, project lifecycle, risk management, project scheduling and budgeting, scope management, change management, Standard Operating Procedures (SOPs)
• Experience with project management tools such as Microsoft Project, Azure Dev Ops etc.
• Strong verbal and visual communication skills, with experience presenting data-driven insights to senior leadership and stakeholders

The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate’s geographic region, job-related knowledge, skills and years of experience amongst other factors.

• Salary range from $28.85/hr - $37.50/hr

• Generous time off:
• 15 Days of Vacation
• 3 Floating Holidays
• 2 Paid Volunteer Days
• 9 Paid Holidays
• Hybrid Work Environment
• Free Parking: covered and EV charging stations
• Various 401 (k) Investment Options and Generous Company Match
• HMO and PPO Medical Care Options (Employees are fully covered under HMO)

Applicants must be authorized to work for Laserfiche in the United States on a full-time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time.

Laserfiche is a global leader in intelligent document management and business process automation, dedicated to helping organizations drive digital transformation. Headquartered in Long Beach, California, Laserfiche empowers businesses of all sizes—from dynamic startups to Fortune 500 enterprises to accelerate productivity, improve collaboration, and deliver exceptional customer experiences.

Through scalable workflows, customizable digital forms, and AI-powered automation, the Laserfiche platform enables teams to simplify complex processes and operate with greater efficiency. Our no-code solutions empower employees to innovate, adapt quickly, and make…