Product Manager

About Us

Manage America is the leading SaaS provider of property management software in the manufactured housing industry. Our vision is to fuel growth in the manufactured housing industry that expands home ownership possibilities. We are on a mission to provide unparalleled community management solutions so our partners can achieve scalable success, faster. We are positioned for growth-minded manufactured housing owners, operators, and investors.

We enhance operations to create efficiencies that help our partners capture every dollar possible.

We’re reliable and authentic in each interaction – creating strong bonds with our customers and colleagues.

We invest in team members who are dedicated to their ongoing growth as well as company advancement.

We pursue every opportunity to improve our technology – harnessing innovation and adaptability to further our expertise.

We value teamwork and support each other, knowing that’s what leads to amazing collaboration and service.

The Product Manager will focus on understanding the problems our customers are trying to solve. You will own all aspects of providing compelling, market-based solutions. You are not a stranger to innovation and possess skills needed to translate market needs into value. You will have the opportunity to reimagine the customer experience, business processes, and build new product offerings.

As a key leader in the company, you will work closely with all functional leaders to contribute to Manage America’s growth.

• Being a product champion by researching market trends, competition, customer adoption and
  usage
• Evaluating opportunities and build a business case for investing to determine what gets built
  and delivered to the market
• Being knowledgeable of customers and users pain points, constraints and business processes
• Partnering with customers, stakeholders, design, and engineering to define a product
  roadmap(s)
• Driving prioritizing features, releases, and roadmap
• Authoring and prioritizing requirements, use cases, and user stories, and working closely with
  engineering during execution sprints to ensure the product is built as envisioned
• Working closely with UX designers to define the interaction experience for end-users where
  applicable
• Educating and training internal stakeholders on the product
• Communicating product roadmap and trade-off changes to internal stakeholders and customers
• Partnering with outbound marketing to communicate changes to customers and developing
  market position and Sales enablement materials
• Defining KPI metrics by which the product’s value will be measured

• Experience with SaaS and/or cloud-based solutions
• Experience with software solutions that support business operations, process automation,
  seamless third-party integrations and KPI analytics
• Demonstrated skills in listening and engaging on ideas with customers and internal stakeholders,
  and confidence in sales-related conversations
• Superior communication skills, presentation skills, leadership presence, and the ability to
  communicate complex technical concepts to non-technical audiences
• Strong appetite for emerging technology and risk
• Comfort in dealing with ambiguity
• Highly self-motivated with an appetite for an environment that is evolving rapidly
• Strong ability to understand complex solutions, technology, and business principles
• Strong ability to collaborate in a UX design process
• Superior ability to evaluate, prioritize, and communicate requirements and feature roadmaps
• Demonstrated understanding of product lifecycle management, whole product strategies, and
  go-to-market strategies
• Strong project management skills and self-discipline for leading teams to execute with high
  quality
• Strong analytical and decision-making abilities
• Familiarity with remote work technologies, such as video conferencing platforms, project
  management software, and remote collaboration tools

• Five+ years of Product Management experience, preferably with enterprise B2B…