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CX Strategy & Insights Consultant (Remote

Remote / Online - Candidates ideally in
Dublin, Franklin County, Ohio, 43016, USA
Listing for: Nationwide Mutual Insurance Company
Remote/Work from Home position
Listed on 2026-08-21
Job specializations:
  • Business
    Business Analyst
Salary/Wage Range or Industry Benchmark: 108000 - 200000 USD Yearly USD 108000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: CX Strategy & Insights Consultant (Remote)

Nationwide Mutual Insurance Company is seeking a Consultant within the Office of the Chief Customer Officer to advance our mission of being the most customer-centric protection company. You will collaborate across teams on insights, design opportunity areas, and develop experience frameworks to guide strategic roadmaps and action.

You will learn rapidly about customer needs, synthesize information, and tell compelling stories to influence decisions and drive meaningful improvements across

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