Delivery Consultant III - Virtual
Come make a difference and consider this unique opportunity to step into a rewarding career. Amazing Opportunity and Great Place to Work!
Our Story
At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
Our Benefits
With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.
Great Place to Work
Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards .
We invite you to join our team!
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About the Role
The Domain Manager is responsible for overseeing business rules, consulting on complex domain matters, and ensuring quality assurance. They act as a subject matter expert, advising clients and internal teams on best practices and fostering strong client relationships.
Responsibilities- Partnering with clients and cross-functional teams to define and deliver Health & Welfare benefit solutions. Meet business needs while incorporating industry best practices and inclusive employee experiences.
- Identifying proactively, assess, and communicate potential risks related to plan design, compliance, and legislative changes, providing thoughtful guidance to clients and stakeholders.
- Managing requirements gathering, issue resolution, and project timelines to ensure high-quality outcomes and successful client delivery.
- Serving as a trusted Health & Welfare subject matter expert across medical, dental, vision, life, disability and related benefit plans. Promoting consistent and equitable solutions.
- Collaborating with internal teams and clients to support requirements reviews, acceptance processes, and continuous improvement initiatives.
- Facilitating effective knowledge transfer and transition activities, ensuring seamless handoffs, stakeholder readiness, and exceptional client support experiences.
- Coaching, mentoring, and developing team members by providing constructive feedback, foster continuous learning, and creating opportunities for professional growth.
- Contributing insights and recommendations to leadership regarding client trends, business challenges, process improvements, and innovative solutions.
- Advocating for compliance, accessibility, and fair benefit administration practices, ensuring alignment with regulatory requirements and organizational objectives.
- Championing a culture of collaboration, inclusion, respect, and belonging by valuing diverse perspectives and supporting an environment where all employees can succeed.
- Possess Bachelor or equivalent professional experience.
- 5-7 years of Health & Welfare benefits experience in the benefits outsourcing industry.
- Possess professional certifications such as CEBS, ASPA, or related credentials.
- Able to demonstrate coaching and people development experience (4-5+ years).
- Possess advanced knowledge of Health & Welfare delivery models, plan administration, compliance requirements, and industry best practices.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing…
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