Change Management Analyst

Location: New York

Description

Position Title:

Change Management Analyst
7+ Years of experience

Work Location:

Fully Remote
Role Summary
Lead change management strategies and activities across diverse university change initiatives to drive adoption and usage. This role works collaboratively with central teams, academic schools, and department users to manage stakeholder engagement, communications, training, and operational readiness throughout all project phases to improve business processes at the customer.
Principal

Duties & Responsibilities
Change Strategy & Lifecycle Planning

• Strategize and partner on change activities across all project phases (Scope/Kickoff, Analysis, Design, Build, Test, Deploy, Support).
• Coordinate with project managers, business analysts, SMEs, and change networks to drive awareness, desire, knowledge, action, and reinforcement.
• Document and monitor change impacts (current vs. future state) to inform communication and training plans.
• Contribute to risk/issue logs, key decision tracking, and executive presentations.

Communications & Stakeholder Engagement

• Lead the design, branding, and distribution of comprehensive communication plans (emails, newsletters, surveys, website updates, and presentations).
• Tailor complex technical information into targeted, high-impact communications adapted for diverse audiences-from technical teams and non-technical staff to deans and executive leadership.

Training & Instructional Design

• Design, develop, and deliver multi-channel training programs (user guides, tip sheets, presentations, online videos, webinars, and classroom instruction).
• Create marketing and promotional assets (social media, signage, printed collateral) to drive engagement.

Operational Readiness & Support Delivery

• Lead organizational readiness activities, including skills assessments, FAQs, capacity planning, service rehearsals, and knowledge base articles.
• Partner with service centers and school leadership to update operational policies and procedures.

Subject Matter Expertise & Process Improvement

• Serve as an ADKAR SME to measure project outcomes, assess adoption metrics, and continuously refine change templates.
• Collaborate with portfolio leads on roadmaps, capacity planning, and innovative change strategies.

Required Knowledge, Skills & Abilities
ADKAR CERTIFIED REQUIRED
7+ years of change management and communications experience, working with ADKAR or equivalent frameworks.
Direct experience supporting large-scale organizational change efforts across full project life cycles.
Higher education experience is preferred, especially partnership with academic units and schools (e.g., Deans, Offices of the President and Provost, etc.)
Change management certification (e.g., Prosci/CCMP) preferred.
Communication & Collaboration
Exceptional written, verbal, and active listening skills with the ability to influence stakeholders at all seniority levels.
Skilled in designing compelling presentation slides and collaborating with design teams for marketing/training assets.
Strong relationship-building skills with a collaborative, team-first mindset.
Adaptability & Execution
Proven ability to work flexibly in ambiguous environments with strong resilience and tenacity.
Familiarity with standard project management approaches, tools, and phases.
Job Type & Location
This is a Contract position based out of New York, NY.
Pay and Benefits
The pay range for this position is $60.00 - $75.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Final date to receive applications
This position is anticipated to close on Aug 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity…