Commercial Partnerships & Operations Director New Remote

Commercial Partnerships & Operations Director

Remote - USA

At Counterpart Health (CPH), we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant (CA). By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

We're seeking a Commercial Partnerships & Operations Director to shape and drive key commercial initiatives and strategic partnerships. Reporting to the VP of Commercial Innovations & Partnerships, you'll partner closely with CPH leadership, owning a portfolio of high-impact initiatives and external partnerships.

This role is a senior individual contributor who is a highly organized, analytical, and execution-focused operator who can move fluidly between the details of execution and the strategic context, bringing forward recommendations and insights that shape leadership decisions. You'll lead cross-functional programs, keep priorities on track, align stakeholders, manage external relationships, and deliver the insights and materials needed to support strategic decisions and accelerate Counterpart Health's growth and execution capabilities.

• Lead high-priority commercial initiatives:
  Own the execution of high priority cross-functional programs by defining project plans, tracking milestones, mitigating risks, resolving dependencies, and ensuring timely delivery of strategic outcomes.
• Drive cross-functional execution:
  Lead efforts across Commercial, Product, Engineering, Clinical, Operations, Legal, and external partners to align stakeholders, maintain momentum, and deliver on commitments.
• Manage strategic partnerships:
  Own key external partnerships by establishing governance, aligning strategic objectives, driving executive engagement, resolving risks, and ensuring successful execution throughout the partnership lifecycle.
• Deliver business insights:
  Develop and lead analytical models, dashboards, and performance trackers to monitor results, generate insights, and inform commercial decision‑making.
• Prepare executive communications:
  Develop executive‑level presentations, reports, and recommendations that frame strategic options, clarify tradeoffs, and guide decisions by leadership and external partners.
• Strengthen program execution:
  Translate enterprise commercial priorities into actionable plans with defined owners, timelines, deliverables, and accountability while proactively identifying and resolving execution risks.
• Enhance operational effectiveness:
  Design and implement scalable processes, tools, templates, and reporting mechanisms that improve coordination, visibility, and execution across the Commercial Innovations & Partnerships team.
• Serve as a trusted operator:
  Serve as a trusted commercial advisor by anticipating enterprise risks, challenging assumptions, recommending solutions, and maintaining alignment across multiple high‑stakes initiatives.

• In the first 90 days: Build a strong understanding of CPH's commercial strategy, products, partnerships, and operating model. Establish relationships across internal teams and external partners. Take ownership of key initiatives and establish greater strategic clarity, accountability, visibility, and execution discipline.
• In the first 6 months: Independently own a portfolio of commercial initiatives and strategic partnership work streams. Implement effective project management processes and reporting frameworks.
  
  Deliver high-quality analyses and recommendations that influence executive decision-making and drive progress.
• At the end of your first year: Become a trusted execution partner to the VP of Commercial Innovations & Partnerships and the CPH leadership team. Successfully lead multiple complex initiatives from planning through execution.
  
  Strengthen partnership performance, enhance cross-functional execution, and scale the Commercial Innovations & Partnerships function.

• 6–10 years of experience in healthcare consulting, a healthcare…