Manager - Online Payments Job Riyadh Riyadh Region Saudi Arabia,Business

About Jeeny

Jeeny is a leading ride-hailing platform that strives to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all. We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Since our inception, we have grown exponentially and currently operate in Saudi Arabia and Jordan.

At Jeeny, we value innovation, teamwork, and a passion for delivering exceptional user experiences. Join us in our mission to transform the transportation landscape.

About the Role

Own online payments end to end: commercial terms, cost, product roadmap, and operational reliability. Directly accountable for online payment penetration and blended cost of acceptance.

Requirements

Own commercial relationships with PSPs, acquirers, and payment gateways: negotiate MDR and scheme/interchange pass-through, volume tiers, settlement cycles, and SLAs; run RFPs and renewals
Reduce blended cost of payments through routing optimization, provider mix, and fee-structure renegotiation. Own the bank charges line
Increase online payment penetration vs. cash: checkout conversion, authorization rates, retry and cascading logic, tokenization and card-on-file, wallet and Apple Pay coverage
Lead the payments product roadmap in partnership with Product and Engineering: prioritization, requirements, and post-launch performance tracking
Own payment incident troubleshooting: failure-code diagnosis, provider escalation, root-cause analysis, and prevention
Own reconciliation integrity, chargeback and dispute handling with deadline tracking, and settlement accuracy across entities
Maintain the regulatory and compliance view across KSA and Jordan (SAMA, PCI-DSS, local acquiring requirements)
Report monthly on penetration, auth rates, cost per transaction, and savings delivered

Preferred Experience

5 - 8 years in payments, with at least 3 years merchant-side at a high-volume digital business (ride-hailing, food delivery, e-commerce, travel, or fintech)
Demonstrated track record of reducing MDR or cost of acceptance, and of lifting authorization or conversion rates, with quantified outcomes
Direct experience negotiating with acquirers and PSPs in KSA; working knowledge of mada, local acquiring economics, and the KSA PSP landscape
Fluency in payments mechanics: MDR decomposition, interchange, 3DS/SCA, tokenization, settlement and chargeback flows
Experience working with Product and Engineering on payment integrations; comfortable with API-level discussion without needing to code
Prior work with a bank acquirer or PSP from the provider side
Exposure to loyalty or wallet integrations and embedded payment partnerships
Strong analytical skills: MS Excel and dashboarding preferred; able to build the business case for a routing or provider change
Arabic and English preferred. KSA market experience required

Benefits

An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set
An environment that encourages you to take ownership and produce excellent outcomes every day
Health benefits and insurance
Flexible working hours

Company Culture

Jeeny is an equal opportunity employer. We are committed to providing a workplace where all aspects of employment are solely based on merit. We value diversity and absolutely do not discriminate in any form based on race, color, ethnicity, nationality, religion, gender, age, or mental or physical disability.

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