Remote Enterprise Services Director, AI CX Transformation
Remote / Online - Candidates ideally in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-08-22
Portland, Multnomah County, Oregon, 97204, USA
Listing for:
Genesys
Remote/Work from Home
position Listed on 2026-08-22
Job specializations:
-
Business
Business Development, Client Relationship Management, Business Analyst
Job Description & How to Apply Below
Genesys in United States is seeking a Senior Services Engagement Director to drive enterprise-scale customer experience transformation and revenue growth. You will own how organizations adopt, expand and realize measurable value from the Genesys platform, partnering with senior leaders to align strategy, outcomes and value across complex accounts.
The role blends sales, services and customer success, shaping AI-enabled journeys that improve loyalty, efficiency and digital engagement at scale.
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