Head of Revenue Operations

WHO WE ARE

Finalsite is the most valued partner for K–12 schools to build trust, strengthen community, and grow enrollment. Ranked among the best EdTech Companies in America, Finalsite supports more than 7,000 schools and districts worldwide with an integrated platform for websites, communications, mobile apps, enrollment, and marketing services.

Headquartered in Glastonbury, Connecticut, Finalsite is a global company with employees working remotely across nearly every U.S. state, as well as throughout Europe, South America, and Asia.

We believe people do their best work when they feel supported, connected, and empowered to grow. That’s why we invest in our employees through competitive benefits, professional development opportunities, and a collaborative culture built on partnership and purpose. Whether you’re looking to expand your skills, take on new challenges, or make a meaningful impact in education, Finalsite offers the opportunity to grow your career while helping schools thrive.

At Finalsite, every interaction matters — with our clients, with each other, and with the schools and families we serve. Join us and help shape stronger school communities around the world

The Head of Revenue Operations at Finalsite is responsible for building the operating system that enables Finalsite’s revenue organization to plan, execute, measure and improve performance across the full customer lifecycle - from initial demand through acquisition, expansion, renewal, adoption and retention. Operating across Sales, Marketing, Client Success, and Finance, this leader establishes and maintains a single, trusted view of the revenue performance and translates it into the metrics, forecasts, and insights that drive executive and Board-level decision-making.

This leader brings an objective, enterprise-wide perspective to cross-functional decisions, using quantitative and qualitative insights to recommend a clear path forward and drive accountability.

The role blends strategic thought partnership with hands-on operational rigor: translating company goals into actionable revenue plans, proactively identifying key unlocks and future challenges in the data, designing processes that stakeholders actually adopt, directing the revenue tech stack (including AI and automation strategy), and leading a lean, high-leverage team. Success is measured by forecast accuracy, funnel efficiency, data trust, cross-functional adoption, and a tech stack that becomes more integrated, automated, effective and cost-efficient over time.

100% Remote - Anywhere within the US

• Own a single, unified view of the revenue funnel from lead to renewal, ensuring consistent definitions, stages, and metrics across Sales, Marketing,Client Success, and Finance
• Bring an objective, enterprise-wide perspective to itrate cross-functional tradeoffs between Sales, Marketing, and CS, bringing decisions to the table with supporting quantitative and qualitative data for executive buy-in and decisioning.
• Serve as an objective voice in sales management and performance processes, gathering data points and disseminating follow-ups from performance management conversations.
• Establish the operating cadence for forecast, funnel and performance reviews with clear decisions and follow through.

• Translate operational data into the metrics a PE sponsor expects, including the ARR bridge, pipeline coverage, NRR/GRR, CAC payback, and Rule of 40 inputs.
• Deliver clear, decision-ready reporting and narratives for the executive team, Board, and sponsor, connecting operational performance to enterprise value creation.
• Establish governance for critical revenue data, definitions, and reporting logic.
• Partner with Finance to maintain consistent governance of revenue metrics.

• Build, own, and defend a repeatable forecast methodology across new business, expansion, renewals & churn with documented assumptions and accuracy tracking over time.
• Act as a proactive thought partner across the business: holistically interpreting the data to surface key…