Platform Operations Capability Analyst - Directed - Optum Financial - Remote

Capability Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Our platform helps members manage their health plans, supplemental benefits, and rewards all in one place. You'll have the opportunity to make it easier for consumers to manage their own health by making healthier products more affordable and their purchases streamlined. If you are a driven individual that thrives in fast-paced environments, values diversity and wants meaningful work that impacts the lives of many, then this is the team for you.

The Capability Analyst role will be a key player in the Platform Management Team. You will spearhead enablement across technical and operational work streams that will help scale our payment network. In this role, you will partner across the organization including Project Managers, Product Managers, Analytics Team, and the Customer Success Team to manage our Approved Product List across each retailer, designing strategy to optimize the platform.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Primarily assigned to own operations for our Healthy Savings Perks and Discounts program enabling promotions for our member population
• As assigned, this position will support to maintain and/or enable Approved Product List (APL) across retailers working with cross-functional teams
• Collaborate frequently with the Product Team to help design, optimize, or solve technical hurdles
• Support data analysis to monitor and innovate relevant metrics on the platform and subsequently help bridge identified gaps with the Team
• Prepare and present strategies and business reviews to leaders and the broader Team
• Remediate, administer, and report APL related issues across the platform

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• 3+ years of related work experience in operations
• 3+ years in consumer payments, healthcare, finance or related industry
• 3+ years of working on large data sources with a primary focus on data manipulation and governance
• Deep proficiency with MS Excel and/or SQL

• Experience using JIRA and other project management tools
• Working knowledge of retail SKU/UPC data
• Solid background using analytical tools SQL, R/ SAS, or Python, including data visualization tools (Power BI or Tableau)
• Proven ability to manage multiple tasks in a fast-paced environment
• Proven sound judgment, problem resolution, decision-making, & experience working under strict deadlines
• Proven excellent conceptual, problem solving, and analytical skills
• Proven great communication skills, experienced in storytelling and deck creation

* All employees working remotely will be required to adhere to United Health Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Final date to receive applications:
This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering…