Director, Advisory Services - Payer Strategy and Management Consulting - Remote | Eden Prairie, Minnesota

Director, Advisory Services

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives?

Join us to start Caring. Connecting. Growing together.

The Director, Advisory Services has overall responsibility and authority across high-complexity, multi-workstream strategy and management consulting engagements serving payer clients and oversees engagement managers and project teams. The Director has overall responsibility to own, coordinate, and harmonize the overall project approach and final deliverable quality - ensuring cohesive analysis, evaluation, and compelling recommendations are aligned to the client's unique business situation and needs.

The Director must possess relevant strategy, management consulting, and healthcare industry and payer knowledge to serve as a trusted advisor to C-suite payer client executives. The Director must be able to help clients identify strategic priorities, improve financial and market performance, rationalize services, improve customer experiences, and address their specific business challenges. The Director serves as a key point of contact with the senior most clients with client delivery and is expected to be a driving force with new lead generation and end-to-end business development efforts with new and existing payer client executives.

The Director plays a critical role in team member mentorship and professional development, practice development, and strategic thought leadership.

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Overall project lead across high-complexity, multi-workstream strategy and transformation focused consulting engagements for payer clients
• Build consensus among senior client stakeholders who play a critical role in the client's ability to successfully implement the identified solutions
• Oversees the day-to-day engagement manager(s) of projects and sets direction for development of key deliverables
• Serve as a subject matter expert in one or more areas (e.g., health plan operations, enterprise strategy, organizational redesign and transformation, AI enablement, GTM approaches, product strategy, administrative cost management, and life sciences)
• Provide subject matter expertise to other Optum Advisory and Optum/United Health Group Company business units as it relates to strategy development and addressing client issues
• Key point of contact for the most senior project client executive and helps establish optimal communication cadence with C-Suite executives
• Critical role in developing project team manager and direct reports to expand their core consulting skills
• Accountable for budget. Focuses on project economics and directs team to follow practices needed to ensure both quality and profitability including close monitoring of actual vs. expected team utilization
• Accountable for meeting delivery timelines
• Communicate effectively and accurately in writing and verbally to prospects, clients, and other staff
• Demonstrate strong client relationship management skills, ability to handle challenging interpersonal situations, and executive presence
• Drive and contribute to end-to-end business development efforts - both extensions of existing work as well as new business. Lead writing of proposals to prospect for additional work either with existing clients or greenfield ones. Create and generate new leads.
• Experience leveraging AI tools (e.g., Microsoft Copilot, generative AI platforms, AI-driven analytics) as part of day-to-day delivery and team workflow; model AI-first behaviors for the broader practice
• Manage and grow a book of business, cultivating long-term relationships with…