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Remote Workforce Management Analyst

Remote / Online - Candidates ideally in
Oxnard, Ventura County, California, 93030, USA
Listing for: Gainwell Technologies
Remote/Work from Home position
Listed on 2026-08-25
Job specializations:
  • Business
    Business Analyst
Salary/Wage Range or Industry Benchmark: 55000 - 79000 USD Yearly USD 55000.00 79000.00 YEAR
Job Description & How to Apply Below
Position: Remote Real-Time Workforce Management Analyst

Gainwell Technologies is seeking a Workforce Management Real-Time Analyst for a remote CA-based role. You will monitor live operations, manage intraday staffing, and execute workforce actions to protect service levels.

You will collaborate with Operations, WFM, Scheduling, and global delivery teams across U.S. time zones, leveraging Verint, ACD dashboards, and Excel to drive timely decisions and continuous improvements in a fast-paced environment.

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