Senior Regulatory Compliance Specialist-PBS

Position Title
:
Senior Regulatory Compliance Specialist

Department: Product + Brand Services

Reports to: Director, Product Development

Employment Type: Full-time, Exempt, In-Office

Location: Zumiez Home Office -- Lynnwood, WA

Effective Date: August 2026

Do you love Excel like we do? Are you fascinated by all the components that make up a garment down to the molecular level? Do you thrive in an environment that challenges you and provides growth and opportunity? If yes, then we need you!

Zumiez is seeking a Senior Regulatory Compliance Specialist to manage the day-to-day execution, accuracy, workload, and team support of existing Product Testing & Compliance processes for all products created in our Product + Brand Services Department. This role provides senior-level subject matter expertise, direct team management, and oversight of compliance workflows while partnering with department leadership on prioritization, escalation, new regulation execution, and broader compliance direction.

The position is responsible for maintaining the success and accuracy of existing compliance processes, identifying risks or process gaps, and recommending appropriate mitigation measures. This role works to understand stakeholder needs and communicate business opportunities, procedures, and compliance requirements in a way that is practical, scalable, and right-sized for the Zumiez business.

This leadership role requires strong people management, process management, and program coordination skills to support day-to-day execution and future process growth. Working in partnership with the Product teams, Director of Product Development, and Corporate Counsel- this position helps execute new regulatory processes, supports new category opportunities or concerns, and empowers the team to contribute to scalable compliance solutions. This role serves as the primary day-to-day point of contact for Product & Compliance Management of apparel, soft goods, hardlines, licensing categories, and printable items for applicable countries where Zumiez produces or ships product.

The ideal candidate will have proven management experience with direct reports, including training, mentorship, reviews, workload management, and day-to-day team development. They will partner with leadership to set and achieve team goals, challenge team members appropriately, and support continued growth while maintaining strong execution of compliance responsibilities. You'll also need a high level of flexibility, commitment, and a passion for great customer service.

Zumiez is a fast-growing awesome company, with awesome people. If you are a subject matter expert looking to make your mark - this may be your calling!

Principal Accountabilities:

• Manage day-to-day regulatory product compliance execution, support, and guidance for merchandise and production teams, including process accuracy, workload flow, and team follow-through.

• Work in alliance with applicable outside counsel and third-party vendors assisting with the above legal product compliance issues

• Document compliance by completing agency approval applications, recording test results, preparing investigative reports, and maintaining product compliance databases

• REACH product compliance audits

• Interprets federal and state and/or international regulations as they apply to products, financial processes, and other processes, practices and procedures.

• Investigates and resolves product compliance problems, questions, or complaints received from other units of the company, customers, government regulatory agencies, etc.

• Coordinate product compliance testing and inspections

• Audit, evaluate and update current policies, procedures, and documentation for product compliance with government laws and regulations.

• Analyze the results of compliance testing and inspections and advise on how to streamline the process

• Support and maintain product risk assessment processes by identifying risk trends, documenting concerns, and recommending process improvements or mitigation measures for leadership review.

• Serve as the primary day-to-day contact for suppliers regarding product safety, quality testing, documentation, and compliance…