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CRM Strategy & Operations Director — Remote Option
Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-08-26
Buffalo, Erie County, New York, 14266, USA
Listing for:
Capital District Physicians Health Plan Inc
Remote/Work from Home
position Listed on 2026-08-26
Job specializations:
-
Business
CRM Systems & Management -
IT/Tech
CRM Systems & Management
Job Description & How to Apply Below
Capital District Physicians' Health Plan, Inc. (CDPHP) seeks a Director of CRM Strategy & Operations to lead governance, strategy, and transformation for the CRM platform across the enterprise.
You will own the CRM roadmap, manage enhancements, and drive user adoption, while partnering with business leaders to align CRM with growth objectives. You will oversee vendor relationships, release management, and governance standards, ensuring secure, scalable CRM operations and measurable business
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