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AI-Powered Customer Success Finance Lead; Remote

Remote / Online - Candidates ideally in
Aurora, Arapahoe County, Colorado, 80012, USA
Listing for: 8100 United States - Genesys Cloud Services, Inc.
Remote/Work from Home position
Listed on 2026-08-26
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 107000 - 188000 USD Yearly USD 107000.00 188000.00 YEAR
Job Description & How to Apply Below
Position: AI-Powered Customer Success Finance Lead (Remote)

Genesys is hiring a Finance Manager to support the Customer Success organization. You will turn financial and operational data into insights that help leaders understand customer behavior, strengthen retention strategies, and inform investment decisions.

You will partner across Finance and Customer Success to influence planning, performance management, and executive decision making. You will oversee renewals, retention analytics, and strategic KPI alignment while exploring AI-driven analytics to

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