Global Account Manager
Singapore
Listed on 2026-08-28
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Business
Client Relationship Management, Business Development
About the role
We are seeking a full-time Account Manager based in Singapore, with the option for partial remote work. This role involves overseeing assigned client accounts, nurturing relationships with key stakeholders, and ensuring high levels of customer satisfaction. The Account Manager will handle all aspects of daily account operations and report directly to the Director.
Key responsibilities
Serve as the primary contact for clients, fostering strong and lasting relationships
Plan, organize, and lead regular business and performance review meetings
Conduct training sessions and workshops for clients and their vendors
Manage client accounts across various industries within the APAC region
Prioritize and execute tasks efficiently in a fast-paced environment with keen attention to detail
Address and resolve client issues promptly and effectively
Demonstrate deep understanding of your portfolio, including escalation and troubleshooting
Perform ad hoc tasks as assigned by the Manager
About you
Bachelor's degree in Business Administration, Logistics, Statistics, or a related field
Prior experience in customer service within the logistics or supply chain industry is preferred
Strong communication and presentation skills
Proficiency in Microsoft Office, especially Excel; familiarity with SQL is a plus
Excellent interpersonal and relationship management abilities
Capable of handling multiple projects and clients simultaneously
Analytical mindset with strategic thinking capability
Self-motivated, adaptable, and dependable
Quick learner who thrives in dynamic environments
Fluent in English as the role requires managing internal and external communication in English. Additional language is plus.
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