Senior Client Delivery Manager - Revenue Cycle; REMOTE

Enable Comp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, Enable Comp provides solutions across the revenue lifecycle for Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes.

By partnering with clients to supercharge the reimbursement process, Enable Comp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. Enable Comp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc.

5000 list of the fastest-growing private companies in the United States for the last eleven years.

Position Summary

The Senior Client Delivery Manager is a senior, client-facing operational consulting role responsible for delivering advanced operational insight, strategic guidance, and executive-level delivery for assigned client accounts. The Senior Client Delivery Manager operates as a trusted advisor to client executives and internal senior leaders, translating operational performance into strategic narratives, risk mitigation strategies, and forward-looking recommendations. This role leads complex client scenarios, shapes account-level strategy, and partners closely with the Client Delivery Director on escalations, strategic planning, and enterprise-level delivery-without formal people management responsibility.

• Independently lead operational delivery for high-complexity, high-impact client accounts.
• Serve as a strategic operational advisor to client executives and senior leadership.
• Translate complex operational data, trends, root cause analysis results and risks into executive-ready insights and recommendations.
• Develop forward-looking operational strategies aligned to client objectives and enterprise capabilities.
• Proactively identify systemic issues, emerging risks, and optimization opportunities across the client lifecycle.
• Guide clients through complex operational changes, performance improvement initiatives, and evolving service needs.
• Own complex issue analysis and resolution strategy for assigned client accounts.
• Lead advanced root cause analysis efforts across cross-functional teams.
• Frame escalations with clear articulation of risk, impact, options, and recommended path forward.
• Partner closely with the Client Delivery Director on high-risk, sensitive, or enterprise-impacting issues.
• Monitor performance trends and assess effectiveness of remediation strategies over time.
• Ensure consistent, professional, and transparent communication with clients during issue resolution.
• Lead director-level operational reviews, strategic touchpoints, and complex client discussions.
• Develop and deliver polished, insight-driven materials, presentations, and narratives.
• Anticipate client questions and prepare data-backed responses and recommendations.
• Establish credibility and trust with senior client stakeholders through consistent value delivery.
• Lead internal account strategy discussions, aligning stakeholders on priorities, risks, and action plans.
• Advocate for client needs while balancing enterprise standards, scalability, and operational realities.
• Provide informal guidance and mentorship to Client Delivery Specialists and Managers.
• Act as a subject matter expert for complex workflows, client scenarios, and operational challenges.
• Contribute to the development and evolution of Client Delivery frameworks, methodologies, and standards.
• Identify recurring themes and systemic issues across the client portfolio and recommend…