Program Delivery Consultant

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* Humana, a Fortune 60 Healthcare Company

Humana is a publicly traded, Fortune 60 health benefits company with a long history of successful innovation and reinvention.  It has transformed itself from the largest US nursing home company in the '60s, to the largest US hospital corporation in the '80s, to a leading health benefits company beginning in the '90s.  Today, Humana is a leader in consumer-focused health solutions and is one of the largest health benefits organizations in the country. 

The Consumer Products Enablement & Solutions department supports Humana's businesses by ensuring consumer products are competitive and meet consumer needs. The team also enables growth across the organization and ensures timely CMS and state filing timelines. The team has a strong dotted-line partnership with the Medicare and Medicaid organization, Humana's largest, which comprises over 80% of the company's total revenue and the majority of its earnings.

Team members partner broadly with leaders throughout the enterprise, as they provide oversight and strategic direction of all Medicare and Duals products.

Humana is seeking an experienced team member to help drive strategic direction and ensure execution on the end-to-end processes and projects critical for transformation across our business. As a Consultant, you will shape implementation considerations and work with business owners to translate analysis into execution and help drive enterprise alignment across Consumer Product, Growth Strategy, Transformation Office, Marketing, Compliance, and Operations.  

While doing so, you will have the opportunity to collaborate with fellow team members, subject matter experts, members of Humana's leadership team.

This role is responsible for providing strategic support and assist in driving execution of end-to-end processes aligned to the Consumer Product Enablement & Solutions organization. This role partners with various functional leads to drive enterprise alignment, develop process redesign, while also identifying long-term opportunity for transformation. This Consultant leverages strong consulting and program management skills to influence executive stakeholders, manage critical milestones, and foster cross-functional collaboration.

Responsibilities will include the following:

+ Collaborate closely with Program Governance Leads to track high-priority product initiative progress, status, and long-term opportunities

+ Partner closely with cross-functional teams to document, redesign, and optimize processes with a focus on automation and operational efficiency

+ Support content creation to drive overall program management

+ Develop executive level communications and Power Points to drive strategic decisioning

+ Support business case, KPI, and SLA development across high-priority projects

+ Partner closely with Compliance to understand issues and recommend changes

** Use your skills to make an impact*
* ** Required Qualifications*
* + Bachelor's Degree with outstanding academic credentials

+ 2-4+ years of full-time work experience in consulting, corporate/business unit strategy, or program/project management

+ 1+ years of experience with payer organizations

+ 2+ years of large-scale project or process improvement work

+ Strong problem-solving skills and demonstrated ability to perform complex quantitative and qualitative analysis

+ Excellent verbal and written communication abilities

+ Ability to quickly build and maintain trust with business leaders

+ Highly collaborative, flexible, team-work oriented working style

+ Strong commitment to personal and professional growth

** Preferred Qualifications*
* + MBA, MHA, MPH and/or PMP

+ Managed care and/or healthcare services work experience

Work at Home Requirements:
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by…