Senior Manager, Individual Dental Portfolio & PMO - Cigna Healthcare - Remote

Business Project Senior Manager, PMO & Portfolio

The Business Project Senior Manager, PMO & Portfolio serves as the senior leader responsible for portfolio governance, strategic initiative delivery, Agile business execution, and project management practices across the Individual Dental organization. This role oversees the portfolio intake process, prioritization framework, strategic roadmap governance, and delivery execution for initiatives supporting business growth, operational excellence, customer experience, regulatory compliance, and organizational transformation.

The leader provides direction and oversight to Portfolio Management, Agile Product Management, Product Ownership, Project Management, and Epic Ownership functions, ensuring strategic initiatives are aligned to business objectives, appropriately prioritized, effectively governed, and successfully delivered. This role serves as a key partner to Operations, Technology, Product, Finance, and Executive Leadership teams to translate strategy into actionable plans and measurable business outcomes.

• Lead the overall portfolio management function for Individual Dental, ensuring initiatives are aligned with strategic objectives, operational priorities, and enterprise goals.
• Establish and maintain portfolio governance processes that support intake, evaluation, prioritization, approval, sequencing, and execution of business initiatives.
• Facilitate executive portfolio reviews and governance forums to provide transparency into investment decisions, delivery progress, risks, and business value realization.
• Drive portfolio prioritization decisions by balancing strategic alignment, business value, operational readiness, resource capacity, and organizational impact.
• Ensure portfolio roadmaps remain aligned with business strategies and evolving organizational priorities.

• Lead the PMO function responsible for planning, coordinating, monitoring, and delivering strategic business initiatives.
• Establish project management standards, governance frameworks, methodologies, and reporting practices that improve execution consistency and delivery outcomes.
• Oversee project execution activities including planning, risk management, dependency management, issue resolution, business readiness, and stakeholder engagement.
• Ensure projects and programs are executed within established timelines, scope, quality expectations, and business objectives.
• Provide executive-level visibility into project performance, risks, interdependencies, and milestone achievement.

• Provide leadership and direction for Agile Product Managers responsible for defining product vision, roadmaps, prioritization strategies, and business value delivery.
• Ensure business priorities are effectively translated into Agile execution plans, product backlogs, and delivery roadmaps.
• Partner with Technology, Product, and Operations leaders to optimize prioritization decisions and maximize business value.
• Establish governance and performance expectations supporting successful Agile delivery across teams and value streams.
• Promote Agile best practices and continuous improvement across the portfolio.

• Provide oversight and leadership to Product Owners responsible for translating strategic priorities into actionable requirements, user stories, and delivery plans.
• Ensure effective backlog management, prioritization, sprint planning support, and stakeholder alignment activities.
• Drive collaboration between business stakeholders, delivery teams, and technology partners to achieve successful implementation outcomes.
• Support operational readiness, adoption planning, change management, and realization of business benefits.
• Ensure customer, operational, and business requirements are effectively represented throughout the delivery lifecycle.

• Provide leadership and direction for Epic Owners responsible for managing strategic initiatives from concept through implementation.
• Ensure Epics are appropriately defined, decomposed, prioritized, and governed throughout the delivery lifecycle.
• Establish processes supporting business case development, value realization tracking, dependency management, and executive reporting.
• Oversee strategic initiative execution, ensuring alignment between business objectives, delivery activities, and expected outcomes.
• Ensure operational readiness activities are incorporated into initiative planning and execution to support successful implementation and adoption.

• Develop portfolio, project, and delivery performance metrics that provide visibility into initiative outcomes and organizational performance.
• Monitor portfolio health, delivery effectiveness, resource utilization, and business value realization.
• Identify opportunities to improve governance, decision-making, prioritization, delivery execution, and business…