Sr Product Mgr - Consumer Lending

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for developing and managing the end‑to‑end product life cycle for highly complex products. Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long‑term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer experience. Job expectations include ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.

The Home Equity Product Strategy Manager is responsible for developing and executing the strategic roadmap for Home Equity products, including Home Equity Lines of Credit and related lending solutions. This role manages highly complex product initiatives across the product life cycle, with accountability for market research, competitive analysis, pricing strategy, client experience, risk management, product performance, and growth opportunities. The position requires close partnership across Digital, Sales, Marketing, Fulfillment, Servicing, Risk, Legal, Compliance, Finance, and Technology to modernize the Home Equity experience, strengthen product competitiveness, and deliver value for clients and the business.

The Home Loans Product team is responsible for the end‑to‑end product management of mortgage and Home Equity solutions across all channels at Bank of America.

We are seeking a strategic, results‑oriented product leader with deep consumer lending expertise, strong direct‑to‑consumer marketing acumen, and the ability to translate market insights, client needs, and business priorities into a clear Home Equity product strategy.

This role requires strong partnership and influence skills, with the ability to build trusted relationships across Front Line Units such as Digital, Sales, Marketing, Fulfillment, Servicing, and Technology, as well as Second Line Units including Risk, Legal, and Compliance.

This role will also have accountability for the client experience, including monitoring satisfaction trends, complaint themes, operational pain points, competitive gaps, and partner resolutions for issues, risks, and escalations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy

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