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Remote ServiceNow BA ITSM & ITOM
Remote / Online - Candidates ideally in
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listed on 2026-08-30
Oklahoma City, Oklahoma County, Oklahoma, 73116, USA
Listing for:
ICF Olson
Remote/Work from Home
position Listed on 2026-08-30
Job specializations:
-
Business
Business Systems & Technology Analysis
Job Description & How to Apply Below
ICF Olson is seeking a skilled Service Now Business Analyst to support federal projects from a fully remote location in the United States. You will gather requirements, analyze processes, and produce user stories and acceptance criteria for ITSM and ITOM initiatives on Service Now.
You will work with government stakeholders, project managers, and engineers to translate mission needs into scalable Service Now solutions, participate in Agile ceremonies, and help drive backlog readiness, UAT, and
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