Remote VP, Customer Experience & AI-Driven
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-31
Northern, Floyd County, Kentucky, USA
Listing for:
Arcadia Power, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-08-31
Job specializations:
-
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Location: Northern
Arcadia Power, Inc. seeks a CX leader to unify customer success, support, and advisory delivery into a single relationship owner for enterprise energy management solutions.
The role drives the customer lifecycle, retention metrics, and strategic delivery evolution in a product-led, AI-enabled environment. Responsibilities include shaping the journey operating model, coordinating across Account Management and Advisory/Delivery, and hiring for a scalable, technical CS organization.
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