Sr. Director, Product Management

Jumpmind | Columbus, OH (Hybrid) or Remote

Jumpmind builds unified commerce software that helps retailers connect their point of sale, order management, and inventory systems into a single, seamless customer experience. Our platform powers store operations for retail brands looking to modernize legacy systems and deliver consistent service across every channel.

Jumpmind is looking for a Sr. Director of Product Management to lead the strategy, roadmap, and execution for our core commerce platform. This is a senior leadership role for someone who has deep retail technology experience and a track record of translating complex merchant and store operations needs into products that drive measurable business results.

• Define and communicate the product strategy and multi-quarter roadmap for your product area, aligned to Jumpmind's overall business goals
• Partner with Engineering and Design leadership to plan and deliver releases on time and with high quality
• Build a deep understanding of retail operations - POS, order management, inventory, fulfillment - and translate merchant pain points into clear product requirements
• Own the business case for major initiatives, including market sizing, ROI, and prioritization trade-offs
• Work directly with customers and prospects to gather feedback, validate concepts, and build strong relationships with key accounts
• Partner with Sales, Marketing and Customer Success on positioning, competitive differentiation, and go-to-market for new releases
• Define and track success metrics for your product area, using data to guide prioritization decisions
• Represent product management in executive-level planning and strategy discussions
• Stay current on retail technology trends and the competitive landscape to keep Jumpmind's roadmap ahead of the market

• 8+ years of product management experience
• Experience in retail technology, e-commerce, or unified commerce software (POS, OMS, inventory management, or similar)
• A track record of shipping and scaling B2B or B2B2C software products with measurable business impact
• Strong analytical skills, with comfort using data to make prioritization and investment decisions
• Excellent written and verbal communication skills, with experience presenting to executive stakeholders and customers
• Experience working in agile development environments alongside Engineering and Design
• A collaborative, low-ego leadership style paired with the conviction to make and defend hard prioritization calls
• Bachelor's degree required; MBA or equivalent experience a plus

• Direct experience with retail store systems (point of sale, store operations, or supply chain)
• Experience with API-first or microservices-based commerce platforms
• Background working with mid-market or enterprise retail brands

• The opportunity to shape the product direction of a growing retail technology company
• A collaborative team that values ownership, curiosity, and customer obsession
• Competitive compensation and benefits package
• Flexible hybrid/remote work arrangement

Jumpmind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.