Sales Operations Manager

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams.

• Samsara is looking for a Senior Sales Operations Analyst to own project-level work streams that scale systems and processes supporting our Enterprise Account Executives. In this role, you will partner closely with Sales Operations leaders, Account Executives, and cross-functional stakeholders to reduce friction in the sales pipeline and help our Enterprise sellers spend more time in the field. You’ll be the go-to source for project-level data and reporting, and you’ll use AI and automation to accelerate analysis and decision-making across the team.
• This is a great opportunity for an analytical operator who thrives on end-to-end ownership of smaller-scope projects, enjoys connecting data to business outcomes, and wants to build a career in Sales Operations at a high-growth, publicly traded company on the path past $1BN in revenue.
• This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
• Own project-level work streams end-to-end that enable the Enterprise Sales team to spend more time in the field.
• Partner with Sales Operations leaders and Account Executives to refine the intake and prioritization process for sales requests, reducing friction in the pipeline.
• Identify pain points for Enterprise sellers and propose practical solutions that improve their day-to-day effectiveness.
• Serve as the go-to source for project-level data and reporting — building dashboards, analyses, and recommendations that inform decisions.
• Collaborate across internal departments (e.g., Deal Desk, Finance, Legal, Sales Strategy, GTM Systems) to execute improvements that increase revenue and profitability for Enterprise customers.
• Define project-level strategy and roadmap within function-wide work streams, and represent progress, results, and next steps to Sales Ops leadership and sales stakeholders.
• Use AI to be the most efficient version of yourself — automating the routine, speeding up analysis, and getting to answers faster.
• Build KPIs in coordination with your manager, track performance against them, and proactively flag risk.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

• 4–6 years of experience in a Sales Operations, Revenue Operations, or similar analytical/operations role in a dynamic environment.
• Demonstrated ability to own project-level work streams end-to-end with minimal guidance, including monitoring metrics post-launch and addressing follow-on challenges.
• Strong written communication tailored to specific audiences, and the ability to present analysis and recommendations live to senior leaders and respond to follow-up questions.
• Proficiency in  and working familiarity with the broader sales technology ecosystem.
• Experience with Lead-to-Cash systems and business processes.
• Strong analytical skills and comfort working with sales data — able to act as the go-to source for project-level data sources and reporting.
• Ability to bridge differing perspectives across stakeholders and drive to consensus on project decisions.
• Excellent critical thinking skills to understand sales policies and processes at the company, team, and sales rep level.
• Bachelor’s degree or higher; business, finance, economics, or engineering focus is a plus.
• Salesforce CPQ experience and/or Salesforce administrator experience.
• Experience supporting Enterprise or large-segment sales teams.
• Experience in a Sales Operations or other support function supporting a public sector sales team (e.g., state/local government, K–12, higher education, or federal) is a plus.
• Concrete examples of AI-driven solutions they’ve built or implemented to improve operational workflows, analyses, or reporting.
• Ability to translate between technical stakeholders and business leaders — explaining complex issues to different audiences seamlessly.
• Familiarity with Product Management and/or Six Sigma best practices…