Payroll Tax Processor - Remote

Overview

As a Payroll Tax Processor, is a key team member who handles day-to-day processing across a high-volume workload. We are looking for a detail-oriented, customer-focused team player with hands-on experience working with tax notices, payroll corrections, and amended returns, who is eager to learn from senior colleagues while continuing to build their foundational tax knowledge. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

MUST LIVE IN RENO, NEVADA

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at  or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Final date to receive applications: Ongoing until positions are filled.

For other opportunities, please visit the TP Careers site at

Your Responsibilities

• Deliver accurate resolution of routine payroll tax notices by following documented procedures and knowledge-base guidance, escalating anything outside scripted scenarios

• Support routine monthly, quarterly, and annual tax compliance activities by reviewing records and verifying data Prepare and submit payroll amendments and supporting documentation based on analysis of customer requests and audit findings

• Maintain organized documentation

• Collaborate with team members to support cross-functional tax processing workflows and meet operational deadlines

• Formally coach Tax Processors across levels through structured training sessions and documented development plans, distinct from EX4's informal peer coaching

• Represent the Payroll Tax Processing team's perspective in cross-functional planning sessions and meetings with Product, Engineering, and Compliance partners

• Identify systemic patterns across the team's case queue and recommend and help implement process, tooling, or product improvements — the team-wide counterpart to EX4's case-level corrective actions

We’re looking for
fearless people – people who are inspired to What we Prefer deliver only the best in all that we do.

Qualifications:

• 2+ years of relevant experience in payroll operations, payroll tax processing, accounting, or a related field
• Strong attention to detail with demonstrated ability to work accurately in a high-volume environment
• Proficiency with accounting principles, financial reconciliation, and tax software applications
• Effective written and verbal communication…