Process Control Administrator

• Coordinate all aspects of product or service offerings from inception through installation and final delivery
• Coordinate receipt and application of project information from issuers or agents for regulatory compliance
• Coordinate timely delivery of accurate deliverables for issuer clients
• Coordinate with Client Management and Production Operations teams on regulatory requirements
• Complete operational duties using Microsoft Access, Excel, internal systems, and mainframe applications
• Extract, enter, and maintain large volumes of alphanumeric data accurately and on schedule
• Perform quality control by validating data, comparing outputs with source materials, and proofreading documentation
• Identify document or job-detail deficiencies and report them for resolution
• Review dockets, samples, search cards, and work orders; verify information and provide sign-off
• Confirm received and mailed materials match project requirements
• Communicate Canadian processing updates and coordinate with Receiving and Finance
• Review mailing-project requirements for securities and corporate regulatory compliance
• Coordinate, document, schedule, and monitor regulatory mailings, including Notice & Access projects
• Work with Client Management, Production Operations, Sales, and clients to clarify details and correct inconsistencies
• Support Client Management with analytical reports, meetings, profile maintenance, and mainframe updates
• Support implementation of services introduced through regulatory changes and gather client feedback
• Document processes and procedures for new or changing regulatory requirements
• Understand and document client business needs, analyze requirements, and recommend solutions
• Help coordinate accurate, timely shareholder-meeting mailings
• Plan, track, and deliver quality products and services across assigned projects
• Keep the Senior Manager, Client Relations informed of developments requiring attention or action
• Perform additional duties as assigned

• High School Diploma or equivalent
• 5 years’ experience in a similar position or equivalent is preferred
• Knowledge and experience in Compliance and Audit is essential
• Exposure to printing and financial business operations is preferred
• Exposure to a detail-oriented environment
• Previous experience in the financial industry is an asset
• Strong analytical, written and verbal skills
• Ability to work under pressure and manage multiple projects at one time
• Good organization and time management skills
• Ability to work independently and in a team environment
• Ability to communicate effectively with associates, departments, management, and outside vendors
• Advanced proficiency in Microsoft Outlook, Word, Excel and Access
• Windows environment experience
• Exposure to database systems is an asset
• Basic home office setup, high-speed internet, and ability to work without distractions during core business hours
• Must complete employment, education, credit, and Canadian criminal record background checks
• Availability for overtime during Proxy season and other high-demand periods

Demonstrates expertise in coordinating regulatory compliance and project management, with strong analytical skills and proficiency in Microsoft Office tools. Capable of managing multiple projects while ensuring timely and accurate deliverables in a detail-oriented environment.

• Regulatory Compliance
• Project Management
• Data Validation
• Microsoft Excel
• Analytical Reporting

• Data Entry
• Quality Control
• Document Review
• Regulatory Mailings
• Client Needs Analysis
• Operational Duties
• Financial Business Operations
• Database Systems
• Detail Orientation
• Process Documentation

• Strong Communication
• Time Management
• Team Collaboration
• Organizational Skills
• Ability to Work Under Pressure

• High School Diploma or Equivalent

• Compliance
• Audit
• Financial Industry
• Securities
• Proxy Season

• Microsoft Access
• Microsoft Outlook
• Microsoft Word
• Mainframe Applications
• Windows Environment