Strategic CSM Leader: Drive Adoption & Retention; Remote
Remote / Online - Candidates ideally in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-09-04
Montpelier, Washington County, Vermont, 05604, USA
Listing for:
Rocket Software
Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Business
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Rocket Software is seeking a Senior Customer Success Manager in the United States to lead strategic accounts, drive product adoption and realization of business value. You will partner with Sales, Services, Support, Product Management, Engineering and Marketing to secure retention and growth across a portfolio of enterprises.
The role demands executive-level engagement, strong relationship-building, and a customer-centric mindset.
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