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Senior CS Architect — Healthcare SaaS; Remote

Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listing for: OhioX
Remote/Work from Home position
Listed on 2026-09-05
Job specializations:
  • Business
    Customer Success Management
Job Description & How to Apply Below
Position: Senior CS Architect — Healthcare SaaS (Remote)
Location: Northern

Axuall is building a formal Customer Success function and seeks a Senior Customer Success Manager to design, stand up, and operationalize the program. You will own a portfolio of accounts, drive adoption, satisfaction, and retention across the platform, and work with Account Management, Client Services, and Implementation to ensure a seamless customer journey.

You will partner with leadership to define playbooks, health scoring, and Q  cadences, while supporting renewal and expansion through

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Position Requirements
10+ Years work experience
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