Digital Product Manager – ADS Admin System

Job Responsibilities

• Contribute to product discovery to understand customer needs, business processes, operational challenges, and improvement opportunities
• Partner with engineering, architecture, business, and operational stakeholders to define requirements and support product roadmap development
• Analyze business processes, systems, integrations, and workflows for simplification, modernization, and improved user experiences
• Author, refine, test, and accept user stories and requirements
• Manage and prioritize product backlog items according to business and customer needs
• Define and monitor product metrics to measure outcomes and inform prioritization
• Gather and synthesize stakeholder feedback, customer insights, and data to support product decisions
• Participate in discovery and test-and-learn activities to validate assumptions and reduce delivery risk
• Collaborate with technology teams to understand system constraints, dependencies, and implementation options
• Support modernization and migration initiatives by documenting current-state processes, defining future-state requirements, and identifying gaps
• Represent the voice of the customer and advocate for solutions balancing user needs, business objectives, and technical considerations
• Work cross-functionally to modernize Allstate Dealer Services' core Admin System platform
• No supervisory duties

• Approximately 5+ years of experience in Product Management
• Experience working with software engineering teams in an Agile environment
• Strong discovery, requirements gathering, and problem-solving skills
• Ability to understand and analyze complex business processes and system interactions
• Experience with platform modernization, system migration, digital transformation, or legacy replacement initiatives
• Strong communication and stakeholder management skills
• Ability to navigate ambiguity and break down complex problems into manageable pieces
• Must submit to a background investigation
• Allstate generally does not sponsor individuals for employment-based visas for this position
• Dedicated, private workspace free from distractions when working from home
• Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Demonstrates expertise in Product Management with a focus on requirements gathering, stakeholder collaboration, and product backlog prioritization. Proficient in analyzing complex business processes and supporting platform modernization and digital transformation initiatives.

• Product Management Experience
• Agile Methodology
• Requirements Gathering
• Stakeholder Management
• Platform Modernization

• Product Discovery
• Business Process Analysis
• User Story Authoring
• Product Metrics Definition
• System Migration
• Digital Transformation
• Workflow Simplification
• Data Synthesis
• Test-and-Learn Activities
• Complex Problem Analysis

• Strong Communication
• Problem-Solving
• Stakeholder Collaboration
• Navigating Ambiguity

• Operational Challenges
• Customer Insights
• Voice of the Customer
• Cross-Functional Collaboration
• Legacy Replacement