Account Coordinator Remote

About / Careers / Account Coordinator, DMC Travel & Northern California

DMC Travel & Northern California

• A competitive salary based on experience.
• Incentive eligibility based on individual performance.
• Health insurance coverage including medical, vision, and dental.
• Discretionary PTO for vacation and personal time, paid holidays, and paid sick leave accrued based on hours worked.
• 401(k) with employer match.
• Company-paid short term and long term disability insurance coverage.
• Company-paid $50,000 basic life insurance.
• Voluntary life insurance.
• Paid DMCP and/or CMP certification.
• Paid industry memberships.

• Assist in the creation of proposals, presentations, customized sales and marketing materials and basic site itineraries using templates and existing resources.
• Assist in creating hotel specific marketing materials that support further growth in hotel-based lead generation, including but not limited to customized Destination Guides, One Page Hotel Sheets and One Page Décor Pages.
• Conduct research on venues, activities, and local offerings to support proposals and presentations.
• Help manage inventory of client and hotel gifts and assist with vendor communication as needed.
• Support coordination of internal events, such as hotel partner meetings or client happy hours.
• Participate in team meetings and training sessions to develop industry knowledge and skillsets.
• Monitor and report local market updates, such as hotel openings or venue changes.
• Maintain accurate business files and information for active and past programs.
• Perform additional administrative tasks and project-based support as assigned by the Director of Sales or Senior Director of Sales.

• Each employee at Cohera is expected to carry out all Quality of Work Responsibilities: to work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
• Work well in a fast-paced team environment, be willing to help others, work overtime when required, and deliver quality service to our clients.
• Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
• Generate new and innovative ways to improve Cohera products and services.
• Recognize essential elements of a challenge and develop creative solutions.
• Respond quickly to changing circumstances, anticipate new developments where possible, be receptive to new ideas/methods.
• Act in a forthright way.
• Give and accept feedback constructively.
• Recognize and consider the client’s expectations and needs, be willing to “do what it takes” to fulfill those expectations.
• Any other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• At least one year total work experience, preferably in hospitality.
• Minimum one year entry-level experience/internship in sales, events, hospitality, or customer service.

Knowledge,

Skills and Abilities

• Ability to manage multiple tasks/projects and work efficiently in a deadline-driven environment.
• Professional demeanor and collaborative approach to team-based work.
• Strong administrative and organizational skills with great attention to detail.
• Strong written and verbal communication skills.
• Willingness to learn about the destination management/events industry.
• Flexible schedule with availability to work…