Lead Digital Product Manager

Become a part of our caring community A lead product manager manages multiple simultaneous projects and oversees all aspects of each project, from conception to completion. Lead product managers may also task themselves with developing new products or features within existing offerings. This requires them to work with other departments —such as engineering, service, ops, sales, etc.— to ensure that they're building something that meets the needs of both the customer and the business.

Lead the product vision and roadmap for assigned digital experiences. Translate our priorities, customer insights, and operational needs into measurable outcomes. Balance near‑term delivery with long‑term platform evolution. Lead product discovery and identify opportunities that improve customer and outcomes.

Champion intuitive digital journeys across authentication, onboarding, refill, fulfillment, and self‑service. Partner with UX and Engineering to improve usability, accessibility, and customer satisfaction. Use customer insights and analytics to prioritize investments.

Identify opportunities to convert channel‑specific functionality into reusable platform capabilities. Partner with capability product managers to reduce duplication and increase consistency across channels. Advocate for configurable, scalable solutions over one‑off customizations. Help shape our transition toward capability‑based product ownership.

Lead teams through discovery, prioritization, delivery, and continuous improvement. Build partnerships across Design, Engineering, Operations, Analytics, and Business teams. Influence strategic decisions through data, customer insights, and product recommendations.

Define success metrics and measure growth. Manage roadmap priorities across multiple work streams. Complete product documentation, feature definition, and implementation planning with high quality. Balance innovation, technical modernization, and operational stability. Use your skills to make an impact.

• 7+ years of Product Management experience leading complex digital products. Experience managing native mobile applications (iOS and Android) and responsive web experiences. Customer-centered design and digital product strategy experience. Experience defining product roadmaps and prioritizing competing needs. Lead teams without direct authority. Experience using customer insights and analytics to drive product decisions. Experience identifying reusable solutions and influence platform strategy. Experience working within Agile product organizations.

• Healthcare, pharmacy, or other regulated industry experience. Experience with modular product architecture, reusable component strategies, or capability‑based product management. Experience partnering with platform engineering teams. Experience leading digital transformation projects. Experience with customer journey mapping and service design.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self‑provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade your internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect…