Operational Success Specialist

Job Details

Job Location:

Home Office - Gainesville, FL 32601

Operational Success Specialist | The Collier Companies

This is an on-site role, reporting from any of The Collier Companies' communities all over Florida.

We are seeking a dynamic and experienced Multifamily Professional to join our team as an Operations Specialist. This unique role involves traveling to communities each facing individuals challenges, assessing their needs, and implementing effective strategies to create success. The ideal candidate will have a proven track record in multifamily property management as a leasing specialist or assistant community manager, with expertise across a range of asset types including student housing, luxury apartments, lease-ups, and/or conventional properties.

• The Collier Companies 401k match is 100% of your contribution up to 10% of your gross income.
• Up to 24 days off during your first year with an annual increase!
• Stylish TCC logo attire is provided.
• Comprehensive medical, dental & vision insurance.
• Group & supplemental life insurance policy options.
• Healthcare reimbursement account & legal services insurance.
• Career growth opportunities.
• Industry education opportunities.

• Execute stabilization plans under the direction of the Stabilization Lead
• Drive leasing, collections, and day-to-day operational performance
• Step into key on-site roles as needed to maintain continuity of operations
• Ensure company systems and processes are being followed consistently
• Identify and correct breakdowns in execution at the site level
• Support achievement of occupancy, delinquency, and rate targets
• Maintain strong resident interactions and service standards during stabilization
• Operate on-site for extended periods to stabilize performance

• Experience:
  
  Minimum of 3 years in multifamily property management, with a strong background in leasing diverse asset types.
• Skills:
  
  Exceptional communication and problem-solving skills. Ability to work independently and handle high-pressure situations.
• Education:
  
  Bachelor’s degree in Property Management, Business Administration, or a related field preferred.
• Certificates:
  Relevant industry certifications (e.g., CPM, CAM) are a plus.
• Travel:
  Willingness and ability to travel extensively and stay on-site for extended periods.

The Collier Companies is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our teams well, honoring their achievements, and promoting from within. Our team is highly focused on both personal and professional growth, building a strong relationship with our residents, and creating an environment that each of our residents can call home.

At The Collier Companies, we recognize TEAM MEMBERS for being the foundation of our success which aligns with our internal mission statement PROUDLY SUPPORTING OUR TEAM MEMBERS IN BECOMING THEIR BEST SELVES.

Our external mission is PROUDLY MAKING YOUR HOME THE HEART OF OUR BUSINESS.

We are good STEWARDS to each other, believe in collaboration and support one another to achieve our missions.

We PRIDE ourselves on working and growing with the principles taught in “The 7 Habits of Highly Effective People”, written by Stephen Covey.

The Collier Companies Team Members are committed to CANI (Constant & Never-Ending Improvement) & to utilizing our I&R (Initiative & Resourcefulness) to find solutions that are BOTH E&E (Efficient & Effective) that we implement via IIT (I Intend To ____)

We are committed to ONGOING LEARNING – At The Collier Companies & sponsor book clubs, training, and mentorship to support the professional and personal growth of our team.

We also have our internal learning…