Strategic Supplier Relationship Manager
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-12
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Business
Business Development
Posted Tuesday, September 8, 2026 at 4:00 AM
Strategic Supplier Relationship Manager What We NeedCorpay is currently looking to hire a Strategic Supplier Relationship Manager within our Payables division. This position falls under our Corpay Payables line of business and is a remote role. The Strategic Supplier Relationship Manager is accountable for protecting and growing monetized supplier spend across Corpay Payables. This role owns strategic supplier engagement for high-value retention, targeted conversion opportunities, and enterprise-level supplier negotiations that preserve access to preferred digital payment options across virtual card, debit, Corpay Direct/ACH+, enhanced ACH, and other approved payment modalities.
This role serves as a commercial problem solver between suppliers, clients, Relationship Managers, Vendor Retention, Vendor Enrollment, Operations, Product, Risk, and Payment Operations. The Supplier Relationship Manager will use supplier spend data, payment behavior, customer concentration, supplier context, and executive-level influence to retain monetized acceptance, reduce payment friction, and resolve systemic supplier-network barriers.
Success requires strong negotiation skills, executive presence, financial acumen, disciplined follow-up, and the ability to convert supplier objections and operational blockers into practical, repeatable solutions. The role must be comfortable engaging suppliers, merchant processors, client stakeholders, and internal leadership when payment acceptance, settlement reliability, or revenue protection requires enterprise-level alignment.
How We WorkAs a Strategic Supplier Relationship Manager Corpay will set you up for success by providing:
- Home office set up
- Monthly home internet stipend
The responsibilities of the role will include:
- Supplier relationship management role focused on monetized spend retention, supplier conversion, enterprise supplier negotiation, payment acceptance, and supplier-network issue resolution.
- Owns assigned high-value downgrade cases, strategic supplier relationships, and targeted offensive growth opportunities across card, debit, Corpay Direct/ACH+, enhanced ACH, and other approved monetized payment solutions.
- Expected to engage high-value and enterprise suppliers where payment policies, processor configuration, portal rules, remittance requirements, parent/child structures, or operational constraints create material risk to monetized payment acceptance.
- Partners closely with Supplier/Vendor Operations, Relationship Management, Payment Operations, Product, Risk, Data/Analytics, Sales Operations, and other functional teams to protect spend, fix recurring barriers, and improve supplier and client outcomes.
- Expected to create clear escalation packages, leadership readouts, supplier strategies, and measurable recommendations that connect supplier actions to spend protection, settlement outcomes, and long-term network value.
- Manage high value and other assigned high-value downgrade cases, including suppliers with very high spend, new fee notices, payment-method change requests, portal or IVR friction, or multi-customer impact.
- Lead supplier outreach by phone, email, and video to understand downgrade drivers and negotiate a path to retain card, debit, or another monetized payment method.
- Use client and Relationship Manager leverage where appropriate, including decision-maker identification, customer relationship context, terms discussion, volume influence, and competitive-supplier options.
- Document saves, downgrades, rationale, next steps, and follow-up commitments in Salesforce, Ops Toolkit, SRM trackers, and other approved systems.
- Work targeted supplier populations, including never-on-card suppliers, recent downgrades, ACH/check suppliers, declined card suppliers, and suppliers with material future payment opportunity.
- Position the right payment solution based on supplier economics, remittance needs, fraud concerns, transaction size, payment frequency, operational workflow, and customer relationship dynamics.
- Use approved pricing ranges and escalation paths for Corpay Select Rates, debit, Corpay Direct/ACH+, enhanced ACH, and other available products.
- Track full-funnel activity including calls, contacts, decision makers reached, objections, enrollments, saved suppliers, post-save spend, and annualized settled spend.
- Own negotiations with…
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