Senior Product Manager

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The Senior Product Manager manages products for customer use and works assignments involving moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

You will shape and advise high-value AI opportunities across Center Well's Home Health, Primary Care, and Pharmacy segments. You will help manage and evolve Center Well's portfolio of AI products, driving consistency, strategic reuse, and understanding across projects. You will partner with AI Product Managers within Center Well to identify synergies, reduce duplication, and maximize the value of AI investments through shared capabilities and coordinated product strategies.

• Improve understanding across AI projects under Center Well by identifying opportunities for shared capabilities and strategic reuse.

• Assess proposed AI investments for value, scalability, duplication risk, and understanding of Center Well's AI product strategy.

• Facilitate collaboration among executive partners to promote AI product projects.

• Assist refinement of business cases, value hypotheses, and success metrics to support investment decisions.

• Create a portfolio-level view of AI products, dependencies, roadmaps, and opportunities across Center Well.

• Establish best practices, governance approaches, and product frameworks that promote consistency and accelerate delivery across AI projects.

• Communicate portfolio strategy, product recommendations, and AI investment opportunities to senior leaders and partners across departments.

• Support test-and-learn projects to validate AI concepts and refine product solutions based on performance data and feedback.

• Ensure all solutions align with human-centered design principles and improve experiences for associates, patients, providers, and members.

• Stay current on latest trends in AI, automation, and healthcare improvement to inform opportunity development.

• Bachelor's degree in Business, Healthcare, Engineering, Information Technology, or a related field.

• 5+ years of experience in product management or related roles.

• Experience with AI/ML products and latest generative AI applications within healthcare.

• Experience working in environments with product, engineering, operations, and partners.

• Analytical skills with experience using data to define metrics, measure value, and guide decisions.

• Experience with process mapping and workflow analysis, including identifying inefficiencies and improvement opportunities.

• Can work Eastern Time Zone hours.

• Experience with AI products in healthcare environments, including clinical workflows, pharmacy operations, or care delivery models.

• Experience with portfolio management, including product roadmap refinement across several projects.

• Experience defining and tracking KPIs, leading indicators, and value realization metrics.

• Familiarity with design and collaboration tools (e.g., Figma, Miro, or Visio).

• Experience working in Agile or test-and-learn environments.

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Work at Home Requirements:
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel:
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

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The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively,…