Cobrand Relationship Manager Remote

Title: Cobrand Card Relationship Manager, Customer Experience

Reports To: VP, Strategy and Operations

The Company:

Sunbit builds financial technology for real life. Our AI-native platform helps more people get to “yes” at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app.

We are guided by people-centered values:
Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other.

What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers  result is a quick, fair, and simple experience for consumers and merchants.

We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates — 90%+ in auto service and 85%+ in dental — while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale.

Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say “yes” more often and help customers move forward with confidence.

The Role:

Sunbit is seeking a highly organized, resourceful, and results-driven Cobrand Card Relationship Manager to serve as the right-hand partner to the VP, Strategy and Operations. This role will lead the successful launch and ongoing growth of Sunbit’s co-brand credit card partnerships. This role is ideal for someone who thrives at the intersection of relationship management, cross-functional leadership, and operational execution.

As a key member of the Cards organization, you will serve as the primary partner-facing lead for strategic retail partnerships, helping to strengthen executive relationships, drive launch readiness, and ensure long-term program success. You will own complex, cross-functional initiatives from inception through execution, coordinating across marketing, product, operations, legal, compliance, analytics, and external partner teams to deliver exceptional outcomes.

This role requires someone who combines executive presence and strong communication skills with exceptional organizational rigor. You should be equally comfortable leading a partner Quarterly Business Review, running a launch readiness meeting, managing a detailed GANTT chart, or escalating risks to executive leadership. The ideal candidate is proactive, detail-oriented, and energized by operating in a fast-paced, high-growth environment where no two days look the same.

What You’ll Own:

Strategic Partner Management

• Serve as a primary relationship manager for Sunbit’s co-brand credit card partners, helping to foster strong, collaborative relationships with executive and operational stakeholders.
• Lead recurring partner touchpoints including status meetings, launch reviews, business reviews, and strategic planning sessions.
• Travel for face-to-face meetings at least monthly when needed
• Support partner growth initiatives by identifying opportunities to improve acquisition, engagement, operational efficiency, and customer experience.
• Act as a trusted liaison between external partners and internal Sunbit teams, ensuring alignment on priorities,…