Summer Internship – Consumer Banking; Customer Care

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Ally designates roles as (1) fully on‑site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity At Ally, we’re in the business of putting people first, and we’ve been doing just that for over 100 years. Our mission isn’t performative either: we show up for our customers when it comes to their financial needs. We’re making banking smarter and simpler while serving our communities. We value and encourage the mantra of working better together. That’s where you come into play.

Test drive the tools in your educational toolbox and learn some new skills along the way with an 11-week paid internship with us. Your internship with Ally will move you from educated to experienced. The Ally Internship Program guides and mentors students with development opportunities and experiences that support your career interests while also driving the business forward. You’ll have the opportunity to connect with diverse teams and functions across the company.

You will interact with Ally’s leadership and learn from their personal successes. You will gain the experience to know what it means to be an Ally!

As part of our Internship Program, you will have an opportunity to:

• Have hands on experience and project-based work
• Attend Orientation, Executive Speaking Series, and learning sessions as an Intern cohort
• Participate in Mentoring Program and Giving Back Events
• Network with your peers, your team, and those Allys you find interesting
• Lead an end of assignment presentation

The Details:
Internship Program Timing:
May 21 – July 31, 2027 (tentative) 40 hours each week with a mix of in-office and remote working days Project-based work Market competitive hourly compensation and a sign‑on bonus, as well as financial housing assistance for those who qualify Successful interns will have the opportunity to return to Ally in an Early Talent Program or full‑time role, or to a second internship, depending upon graduation timing.

Consumer Banking is all about the customer. As a summer intern within the Customer Care & Operations organization at Ally, you will play a key role in one of the bank’s core values: building trust with our customers.

Intern Key Experiences:

• Support the Deposit and Invest Customer Care leadership team by analyzing operational performance, identifying process improvement opportunities, and assisting with initiatives that improve the customer and employee experience.
• Real‑world experience working on a pivotal initiative with measurable business value.
• Exposure to operations, digital strategy, and customer experience compose in a leading digital bank with opportunities to develop problem‑solving, communication, and stakeholder leadership skills.