Administrator Iv Franchise Tax Board

Administrator IV
ADMINISTRATOR IV FRANCHISE TAX BOARD

$11,285.00 - $13,457.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 9/18/2026

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program.

Step into a dynamic leadership role at the heart of the Filing Division, where your strategic vision and operational expertise will directly shape California’s tax administration. As an Assistant Bureau Director within the Filing Services Bureau (FSB), Correspondence, Analysis, Support and Education Section (CASES), the incumbent willguide a talented leadership team and dedicated staff, driving impactful initiatives such as innovative program improvements across the bureau and division, outreach to key taxpayer groups and professionals, and guiding your teams’ activities to provide critical tax administration services.

This high‑profile position empowers the incumbent to champion change through collaborative enterprise projects, lead the rollout of modern technology solutions, influence legislative implementation, and play a pivotal role in business process governance and organizational action committees. If you’re ready to assist in driving the department’s mission forward, this is an excellent and rewarding opportunity.

Under the general direction of the Director of the Filing Services Bureau, the Assistant Bureau Director will assist in the management of the Filing Services Bureau (FSB) which is comprised of the Taxpayer Services Center and Correspondence, Analysis, Support and Education sections. FSB is the first point of contact for all taxpayers and their representatives to ensure California's taxpayers file timely and pay accurately;

providing excellent customer service in tax filing assistance and account resolution via telephone assistance, correspondence, and live chat regarding Personal Income Tax, Business Entity and other programs. FSB is also responsible for providing education and outreach, audit, technical, analytical, educational, and contact center support to all bureau staff, other departmental staff, and external customers.

The Assistant Director of this bureau will act in an advisory capacity to the department's Executive Officer, Governance Council and Division Chiefs making recommendations on policies, strategies and procedures related to improving and expanding the filing services provided to our internal and external customers; such as, expanding self-service options, business process improvements, Contact Center Platform strategies, and expanding one-and-done services, including assisting the department's voluntary and involuntary compliance efforts;

and playing a key role in the department’s ongoing efforts of modernizing its tax systems and processes.

Position exists in the Correspondence, Analysis, Support and Education Section (CASES) area of the Filing Services Bureau.

Additional positions may become available (ERPA ).

You will find additional information about the job in the Duty Statement .

This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future .

You will find the Minimum Requirements in the Class Specification.

• ADMINISTRATOR IV FRANCHISE TAX BOARD

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