Store Operations Reporting Analyst

Job Description WORK LOCATION DETAILS

Work Location:

Home Office - Coppell, TX

Work Schedule:

Hybrid

• Work from Home:
  Mondays and Fridays
• Onsite:
  Tuesdays, Wednesdays, and Thursdays

The Store Operations Reporting Analyst supports the retail store organization by delivering operational reporting, analyzing business performance, and providing insights that support effective operational decision-making. Under general supervision, this role independently prepares and evaluates recurring and ad hoc analyses across store sales, labor, inventory, shrink, customer service, operating expenses, and other key retail performance measures.

The Analyst exercises independent judgment in evaluating data, identifying trends and performance variances, investigating reporting and data-quality issues, and determining appropriate approaches to routine and moderately complex analytical requests. The position interprets established business requirements and reporting standards while identifying opportunities to improve reporting, processes, and data integrity.

This position partners with Store Operations, field leadership, and cross-functional teams to translate operational data into meaningful insights, support business initiatives, and provide reporting and analysis that enables informed decisions. The Analyst independently manages assigned reporting responsibilities and projects, escalating complex or significant issues to leadership as appropriate.

• Independently prepare, analyze, and distribute recurring and ad hoc operational reports and analyses across store sales, labor, inventory, shrink, customer service, operating expenses, and other key retail performance measures.
• Develop, enhance, and maintain dashboards, scorecards, trackers, and other reporting tools that improve visibility into store and field performance.
• Respond to reporting and analytical requests from Store Operations and field leadership, exercising judgment in determining the appropriate level of analysis and information required.
• Analyze operational performance to identify trends, variances, exceptions, and potential areas of concern or opportunity; summarize findings and provide insights to Store Operations leadership.
• Analyze performance against budget, forecast, prior year, prior period, and established business targets; identify significant variances and provide supporting analysis and commentary.
• Provide analytical support for operational initiatives, pilots, promotions, and process improvements by establishing appropriate measures, analyzing results, identifying trends, and summarizing findings.
• Partner with Store Operations, field leadership, and cross-functional teams to understand reporting and analytical needs and translate business questions into meaningful analyses and reporting solutions.
• Communicate analytical findings through reports, dashboards, presentations, and written summaries tailored to the intended audience.
• Exercise independent judgment in researching data discrepancies, evaluating potential causes, determining appropriate resolutions, and escalating complex or significant issues when necessary.
• Evaluate reporting requests and determine appropriate data sources, analytical approaches, and presentation methods based on business needs and established reporting standards.
• Perform testing, validation, and quality assurance for new or modified reports, dashboards, data sources, and system enhancements; identify issues and coordinate resolution with appropriate partners.
• Identify opportunities to improve reporting processes, data quality, efficiency, and consistency; recommend and implement enhancements within the scope of assigned responsibilities.
• Develop and maintain reporting procedures, metric…