Principal Quality Operations Specialist

Requisition  # 174463
Job Category:
Compliance / Risk / Quality Assurance
Job Level: Manager/Principal
Business Unit:
Energy Delivery
Work Type:
Hybrid

Job Location:

Oakland;
Auburn;
Chico;
Fresno;
Sacramento

• Minimum Base Salary (Bay Area) $
• Mid Base Salary (Bay Area) $
• Maximum Base Salary (Bay Area) $
• Minimum Base Salary (California) $
• Mid Base Salary (California) $
• Maximum Base Salary (California) $

The Electric Compliance Assurance department is part of the Electric Risk & Compliance organization, where together we will embed compliance and risk in all that we do and achieve regulatory outcomes that support the business’ needs. The work of this department is critical in our efforts to find compliance challenges and identify areas of risk so that we can fix them.

The main functions of this new department are identifying areas of compliance risk and opportunities to mitigate those risks, including through incident reporting and investigations, overseeing Electric Operations and Power Generation CAP, and validating the controls on the organization.

PG&E is seeking an experienced business professional to join the Electric Corrective Action Program and Cause Evaluation team. This role supports the development and execution of high-quality cause evaluations, corrective action strategies, and program improvements that strengthen compliance, reduce risk, and improve operational performance across Electric Operations and Power Generation.

The position requires strong technical, regulatory, and operational judgment, along with the ability to apply structured causal evaluation methods, analyze complex information, identify systemic issues, and communicate findings clearly to leadership and cross-functional stakeholders. The work supports effective problem solving, enterprise learning, transparency, and continuous improvement while reinforcing PG&E’s commitment that Everyone and Everything is Always Safe.

Location of this position is flexible within PG&E service territory and will require occasional travel to other areas around PG&E’s service territory. This position is hybrid, working from your remote office (within PG&E's service territory) and assigned office based on business needs.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.

Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

• Lead and support complex Cause Evaluations and Corrective Action Program activities to identify causes, evaluate risk, prevent recurrence, and address operational, compliance, and equipment performance issues.
• Conduct high-complexity investigations and apply formal causal evaluation methodologies, including TapRooT, root cause analysis, apparent cause evaluation, common cause analysis, barrier analysis, 5-Whys, and other structured problem-solving tools.
• Analyze engineering, operational, performance, and failure data to identify trends, systemic issues, risk drivers, and opportunities for corrective action or continuous improvement.
• Partner with engineering, operations, compliance, business leaders, and cross-functional stakeholders to develop effective corrective action plans that include sustainable solutions and prevent recurrence.
• Serve as a…