Product Manager, AI Exchange

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team.

At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

The Product Manager will partner with a cross-functional team to bring the EBSCOhost AI Exchange platform to market. The EBSCOhost AI Exchange acts as a marketplace and delivery infrastructure for trusted EBSCOhost content in the age of AI. You will help develop and bring to market MCP based solutions to deliver EBSCOhost content into AI Agents. The Product Manager will work closely with Sales, Marketing, Technology and other departments.

• Partner with Product Management leadership to develop and execute go to market efforts for EBSCOhost AI Exchange

• Collaborate with Technical teams to communicate market needs and feedback

• Join customer and publisher calls to discuss EBSCOhost AI Exchange products and benefits

• Help build and deliver stakeholder updates

• Drive business requirements for future roadmap items, in partnership with other Product Managers

• Partner with Sr. PM for Voice of the Customer Program on communications, tracking enhancements and roadmap visibility.

This role reports to the Vice President of Product Management and closely partners with the Sr. Product Manager, AI Exchange. The role works closely with teams across Product Management, Technology, Sales, Marketing, and Customer Satisfaction. The Product Management team is comprised of 30+ Product Managers who represent different platform and functionality level initiatives. The team is customer-facing and drives business requirements across the EBSCOhost suite of products and services.

• 0-2 years of Product Management experience

• Interest in working closely with customers and other external partners

• Familiarity with AI Agents and MCP workflows

• Interest in building a career in Product Management with EBSCO

• Ability to work collaboratively across the organization with various teams

• Experience using and building MCP workflows and AI Agent skills

• Basic understanding of the library industry and how libraries leverage EBSCO products

• A collaborative mindset and ability to build credibility with team members and stakeholders.

USD $62,925.00 - USD $89,890.00 /Yr.

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location.

Our Work Policy:
We value the balance of remote focus and in-person connection. For all our roles not designated as onsite, candidates living within a 30-mile radius of one of our hub office locations (Ipswich, MA; Birmingham, AL; Contoocook, NH) are required to be on-site one day designated by their team for collaboration and syncs. If you reside outside of this 30-mile range, the position is considered fully remote.

EBSCO provides a generous benefits program including:

-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts

-Retirement Savings Plan

-Paid Parental Leave

-Holidays and Paid Time…