Director, Culture

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

The Director of Culture is responsible for helping shape, strengthen, and amplify Bath & Body Works’ culture in support of our Consumer First Formula and Winning Teams strategy. This leader partners across the enterprise to drive programs, experiences and engagement initiatives that foster a high-performing, value-led and associate centered workplace. Reporting to the Vice President, Community & Culture, this role develops and executes the strategy, programming and cross-functional partnerships across Home Office, Distribution Centers, and Stores.

This leader provides strategic counsel to HR Leadership and business partners, oversees Business Resource Group (BRG) strategy, and develops a giving strategy that connects BRG communities to the Foundation's philanthropic work. It is a builder and influencer role -- part strategist, practitioner, part trusted advisor.

• Serve as strategic advisor and internal expert on culture, inclusion, and belonging—advising HR leadership and business executives on embedding inclusive practices into people processes and day-to-day operations.
• Stay current on external trends, legal considerations, and best practices and translate them into practical, business-aligned guidance.
• Develop and drive an integrated culture and belonging strategy aligned to the Consumer First Formula and department mission.
• Set the strategic vision and enterprise KPIs for BRG programming, positioning BRGs as business-aligned vehicles for talent development, cultural expression, and community connection.
• Define what “success” looks like through important metrics that reflect behavior change and associate experience connected to retention, performance, and a brand asset.
• Monitor organizational cultural health using AOS data, associate feedback, and belonging indicators—proactively surfacing risks and opportunities.
• Serve as an integration partner to external storytelling work and align internal programming to the external narrative.

• Build annual programming roadmaps connecting BRG activations, Heritage Months, and cultural moments to measurable associate experience outcomes.
• Lead culture-related content development for internal communications, townhalls, National Sales Meeting, etc.
• Provide oversight and direction on BRG program governance (governance model, executive sponsorship, heritage programming) and ensure reach across all associate populations (frontline/field, not only home office).
• Own BRG-connected giving strategy and partnerships by:
  • Managing external relationships with community organizations aligned to enterprise priorities (outreach, engagement, stewardship).
  • Identifying giving/partnership opportunities that connect enterprise priorities to the Foundation’s philanthropic strategy and making recommendations.
  • Integrating giving and community engagement into programming when meaningful.
• Design and scale inclusive leadership development with learning and development (capability-building vs. one-time events), and help facilitate embedding cultural competency into onboarding.
• Equip leaders with practical tools (toolkits/resources) and advise HR Business Partners on…