Technical Product Manager

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a  small company  culture where your ideas will be heard with  big company  expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Strategic Comp is a result-oriented, performance-driven commercial insurance business unit looking for a Technical Product Manager at our home office in Cincinnati, OH to support our underwriting applications. This role will partner with the enterprise product implementation teams to articulate our vision to help drive our division’s underwriting strategy. We are a result-oriented, performance-driven commercial insurance business unit looking for a Technical Product Manager to support our underwriting-related applications.

This role will partner with the enterprise product implementation teams to articulate our vision to help drive our division’s underwriting strategy. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.

• Develops and maintains the product roadmap for our underwriting systems, ensuring alignment with business goals and customer needs.
• Collaborates with stakeholders to gather and prioritize underwriting system product requirements.
• Translates business needs into technical specifications and user stories.
• Defines and drives product strategy by aligning business objectives with long-term technical innovation, ensuring scalability and future-proofing product decisions.
• Provides ongoing production support by managing support intake, coordinating cross-functional resolution of incidents and defects, analyzing recurring issues and user feedback, driving corrective actions, and implementing process and product enhancements that improve reliability, reduce support volume, and increase underwriting efficiency.
• Maps workflows, identifies bottlenecks, and collaborates with stakeholders to optimize underwriting processes, incorporating AI solutions where appropriate.
• Documents and manages multiple projects concurrently, maintaining strong organization and clear visibility into progress and priorities.
• May evaluate emerging technologies, architecture decisions, and integration approaches to optimize performance, security, and system compatibility.
• Oversees the product development lifecycle, from concept to launch.
• Works with engineering teams to ensure timely delivery of features and enhancements.
• May serve as the primary point of contact for product-related inquiries.
• Communicates product vision, strategy, and progress to stakeholders at all levels of the organization.
• Advocates for the end-user by ensuring that products are intuitive, user‑friendly, and meet high standards of quality.
• Conducts usability testing and gathers user feedback to inform product decisions.
• Leverages technical knowledge to make informed decisions about…