Junior Account Services Associate

Junior Account Services Associate – fixed-term contract Job Req :

Olsztyn, Warmia-Masuria, Poland

Hybrid

Jul. 17, 2026

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

The Global eSigner Transformation team plays a key role in supporting the evolution of the Account Services offering for a global client. This position is an entry-level role which supports the delivery of key transformation initiatives, helping to drive project progress and contribute to the successful achievement of business objectives.

Key Responsibilities:

• Extract and input data from various source documents into core applications, ensuring a high level of accuracy and data integrity
• Monitor and report on the daily progress of transformation initiatives, providing clear and concise status updates to project stakeholders
• Perform testing activities, including User Acceptance Testing (UAT), during and after data migration to validate system performance and data quality
• Collaborate effectively with cross-functional teams, including Technology, Operations, and senior leadership, to identify, report, and resolve project-related issues in a timely manner

Qualifications and

Experience:

• Good written and verbal communication skills in English
• Experience working in a fast-paced, operations-focused environment would be an advantage
• Strong analytical and problem-solving abilities
• Strong attention to detail with a focus on accuracy and quality
• Proficiency in Microsoft Excel for data tracking and reporting would be an asset
• Ukrainian language will be a plus
• Availability to work stable, fixed hours from 8:00 AM to 4:00 PM (Monday to Friday)

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular:
  Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees
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